Lead SOC Analyst, deepwatch
$118-125k
Plus bonus + stock options
More information about location
Managed cyber security solutions
Open for applications
Managed cyber security solutions
201-500 employees
Open for applications
$118-125k
Plus bonus + stock options
More information about location
201-500 employees
Company mission
To serve its customers and protect their networks, everywhere, every day.
Role
Who you are
- Possess 5+ years of experience in Security Operations
- Serve as a technical escalation point, ready to assist the team and customers with complex escalations as needed
- Identify opportunities for improvement, continuously measuring accuracy and quality of analysis performed
- Demonstrate a proven ability to collaborate across business units and outside your immediate team to solve problems as necessary
- Possess comprehensive knowledge of Splunk SIEM, alongside the capability to utilize alternative platforms like Google SecOps or Microsoft Sentinel, ensuring smooth console navigation, optimized query execution for streamlined investigations, and precise alert evaluations
- Have in-depth understanding of modern EDR tools like CrowdStrike & SentinelOne, email security, and cloud identity platforms
- A high-level understanding of Adversary Tactics, Techniques, & Procedures (TTP) and MITRE framework
- Advanced knowledge of Event Logging, Triage, and Analysis
- The ability to autonomously perform a complete and thorough triage and incident investigation with the proficiency to pivot to other log sources, cloud systems, or consoles as necessary
- Hands-on experience utilizing enterprise ticketing systems such as ServiceNow, Jira, or similar case management tools
- The ability to convey complex event data in an easily digestible manner to internal teams and customers
- Demonstrate experience working customer SLAs and contract requirements ensuring your team is delivering with quality and efficiency at all times
- Champion the Deepwatch “One Team” core value by actively identifying and advocating for the resolution of challenges, both within your immediate team and across the broader organization
- Train and mentor analysts acting as a player-coach supporting growth and development
- Preferred Certifications: CISSP, Security X, CySA+, GCSA, GCIH
- Experience in an MDR or MSSP environment is highly desirable
What the job involves
- Reports to: SOC Manager
- The Shift: Monday to Friday, 6:00 AM to 2:00 PM EST for Hybrid or Remote
- Reporting directly to the SOC Manager, the SOC Team Lead at Deepwatch will make a significant impact on global security
- Our mission involves safeguarding organizations against the world’s most advanced threats, and the Deepwatch Security Operations Center is your gateway to a diverse range of experiences
- As a SOC Team Lead, you’ll mentor and empower our analyst team, serve as the primary point of escalation for complex cases, and occasionally step in to detect and respond to high-priority security incidents directly to safeguard our valued customers
- You will also take a proactive role in guiding analysts in cybersecurity related education, helping them achieve their goals. Additionally, you'll take ownership of high-complexity customer security incidents, ensuring that they get timely and comprehensive reports
- Deepwatch has a unique approach to how we support our customers and ultimately provide an experience not found anywhere else. You’ll be an integral part of supporting our customers by understanding their bespoke environment, needs and challenges
- You will be playing a key role in protecting some of the top organizations in the world, and have the opportunity to develop your skills by working with the best responders in the industry, your team and your shift!
- Showcase your strong cybersecurity knowledge by assisting in investigation mentoring, demonstrating efficient ways to pivot within SIEMs, and teaching industry best practices
- Act as the shift triage expert, identifying the appropriate actions to take throughout critical investigations, customer compromises, and network targeting
- Participate in projects aimed at improving SOC operations, enhancing customer retention and refining SOPs, customer service, and the quality of life at deepwatch
- Collaborate closely with leadership, customer service teams, and product owners to gain insight into new offerings and services
- Disseminate relevant information to your team through training sessions
- Leverage our world-class internal business intelligence to extract actionable insights from big-data analysis
- Act as an additional resource for the Threat Response team when a compromise is discovered or when a customer declares an Incident
- Engage in peer review sessions to evolve and enhance the analysis quality for ticket escalations
Our take
With increased digital transformation and cloud adoption, businesses have ever-more complex systems to protect, making it harder to ensure everything remains cybersecure. Deepwatch supplies Managed Detection and Response (MDR) solutions, combining its technology and expertise to optimize protections for its clients, mitigate risk, and improve security outcomes.
Grasping the need for greater security for digital platforms, applications, and data, Deepwatch has built a cloud SecOps platform, upon which its services run. Its managed services are tailored to the requirements of each individual client, and involve a team of security experts collaborating with the business to gain an in-depth knowledge of their security requirements and specific areas of risk to target.
Deepwatch's competition comes from companies such as Paladion, Crypsis, and ExtraHop. However, the demand for managed cybersecurity solutions is growing and - given there is a general cybersecurity skills shortage - security management companies like Deepwatch are becoming increasingly necessary. Funding raised by the company will allow it to grow to meet this demand by accelerating innovation and development, and expanding its partner ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2023
$180m
LATE VC
Oct 2020
$53m
SERIES B
Total funding: $256m
Company benefits
- Insurance plan options, including 100% employer premium contributions and HSA contributions for certain coverage
- Employer paid Life Insurance, Short-term and Long-term Disability, and Employee Assistance Program
- Supplemental coverage options
- Holistic employee Wellness program
- Flexible Time Off
- Paid Parental Leave
- Stock Options
- 401k with company match
- $200 Monthly reimbursement for Cell/Internet
- Annual recognition awards
- Spot bonus awards
- Employee and Customer Referral Bonus Programs
- Annual credit to Deepwatch Swag Store
- Professional Development Allowance: $3,000 in your first year and $6,000 annually thereafter
- Formal Leadership Development Program
- Employee-driven, company-wide Mentoring Program
- Paid time off for volunteering and voting
- Support for company-wide initiatives, such as Stem for Her and local initiatives like Feeding Tampa Bay
- Sponsored Employee Affinity Groups, including Women of Deepwatch, BIPOC, and DW Veterans
- Annual Company Kick Off Event, Monthly All Hands calls, cross functional initiatives, social events, interactive wellness programs, and department offsite meetings
- Peer Recognition Program (Radical Performer)
Company HQ
Carver City-Lincoln Gardens, Tampa, FL
Leadership
Charlie Thomas
(Founder & Chair)A serial entrepreneur, Charlie has led and grown four different startups to market values from $25 million to over $1 Billion with four exits and an IPO.
John DiLullo
(CEO)Board Member at D-Wave and Board Advisor at Tetrate. Was previoulsy CEO at LiveVox and Lastline.
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