Channel Account Manager, Absolute Security
MSP
Enterprise cyber resilience
Open for applications
Enterprise cyber resilience
1001+ employees
Open for applications
1001+ employees
Company mission
To help organizations strengthen cyber resiliency.
Role
Who you are
- Ability to take on, and manage, projects based on requirements of Absolute’s developing business requirements
- Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
- Strong communication and interpersonal skills
- Proven history of analyzing situations, employing creative and effective decision making to solve problems/achieve results
- Strong understanding of cybersecurity market trends, customer needs, and competitive landscape
- Strong written and verbal communication skills
- Ability to present to all audiences, build relationships and negotiate effectively
- Attention to detail and the ability to follow-through are essential
- Experience in IT Security and/or Managed Service Provider business
- Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc
- Ability to build and maintain customer relationships
- Knowledge of Salesforce
- Bachelor's degree in business, marketing, or a related field or equivalent experience
What the job involves
- The Channel Account Manager (‘CAM’) will be focused on engaging existing MSP partners to maintain and expand license revenue
- The CAM will become an Absolute subject matter expert that can skillfully communicate the Absolute Story and provide insightful product overviews, explain the value proposition of new features and cross sell/up sell additional Absolute products
- Working closely with the Absolute MSP team, the CAM will directly engage partners, identify individual partner needs, and guide them through assessment of additional Absolute products with a goal of helping customers unlock Absolute’s full potential within their own organizations
- This role reports to the Vice President of Managed Service Providers
- Become an Absolute subject matter expert
- Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to partners
- Deliver captivating and in-depth product overviews and demos
- Manage customer enablement by doing the following:
- Drive Renewals of Absolute solutions for previously ‘sold’ accounts
- Provide customers relevant education content within the Absolute Learning Hub
- Elevate technical issues to Absolute’s Activation, PS or Technical Support teams to meet customer needs
- Deliver value driven engagements around product
- Develop relationships and evangelize Absolute solutions within MSP Partner field sales organizations (RSD, Director, Executive Director and VP level)
- Collaborate with Absolute Customer Success team to drive Renewals of Absolute solutions for previously ‘sold’ accounts
- Provide pre-sales assistance to Absolute MSP Partners via phone, e-mail and/or in person, responding to sales requests and/or inquiries in a timely manner
- Prepare and communicate weekly, monthly partner status reports, including weekly pipeline reports and sales engagement status
- Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness
- Continually drive program improvement based on input from field and inside sales teams and knowledge of other industry channel programs
- Assist the Absolute MSP team in optimizing sales closure during EOQ activities
- Protect the security and privacy of Absolute and its customers
- North America Travel required (approx. 20%)
Our take
Absolute’s software is embedded within 600 million devices worldwide, its cyber resilience platform delivers endpoint-to-network access security coverage and automated compliance solutions. Working with enterprise companies, governments, educational institutions and agencies, it maintains cyber resilience for its clients through factory-embedded endpoints that enable permanent digital connection.
Absolute’s deep-level embedding differs from other cybersecurity solutions that instead act as a layer rather than root tech. Absolute’s permanently connected cyber resilience solutions allow for dynamic self-healing capabilities and it claims to be the only company offering near real-time remediation for security breaches.
This constant protection is clearly a large draw for large and complex organizations. With data breaches on the rise, near-instant self-correction is an important protective measure. Absolute’s 2023 buyout by Crosspoint Capital Partners will help to consolidate the company as a leader in cyber resilience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Exceptional benefits, and matching programs for retirement plans
- Training and career development to help you grow, personally and professionally
- Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Work/life balance with flexible time off and Absolute-sponsored events for the whole family
Company HQ
Westlake, Seattle, WA
Articles
Leadership
Christy Wyatt
(CEO)Also a Member of the Board of Directors at Ericsson and Silicon Labs. Was on the Board for Quotient Technology Inc. and Dtex Systems.
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