Senior Manager of Venture Operations, Zocdoc
$144.1-195k
Office located in Soho, NY
API connecting patients to doctors
Be an early applicant
API connecting patients to doctors
1001+ employees
Be an early applicant
$144.1-195k
Office located in Soho, NY
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Challenge the status quo in search of ways to improve
- Are a passionate operator, who can bridge the gap between strategy and execution
- Are organized and have the ability to pivot between competing priorities constantly thinking of ways to streamline workflows and improve efficiencies in work
- Enjoy finding simplicity in the most complex problems
- Thrive in entrepreneurial settings where creativity and grit are required
- Are enthusiastic about moving into high visibility role in a fast growing tech company
- 6+ years of work experience in strategy and/or operations roles such as business/revenue/sales operations, product, program management, project management, or expansion
- A proven track record of collaborating across departments and all levels of leadership
- Resourcefulness, nimbleness, and the ability to stay positive under pressure
- Comfort with taking initiative in a constantly-changing work environment
- The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
- A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
- Strong interpersonal skills with experience collaborating with internal teams
What the job involves
- The Senior Manager of Ventures Operations will work as part of a resourceful, solutions-oriented team to solve Zocdoc’s Ventures business challenges to drive incremental growth
- They work closely with their cross functional leadership team, including Chief Strategy Officer, Sales, Product, Product Marketing and Engineering to drive operational excellence in achieving operational success for our newest products
- They own the planning, definition, coordination and operationalizing of cross functional initiatives
- This role is a key input on strategy and is responsible for translating ideas into operational plans the team can execute against, and helping teams across the organization break down barriers that stand in their way
- Sitting on the core cross-functional team of our Ventures organization
- Partnering on and organize the annual and quarterly strategic planning process
- Ideating, sizing, and prioritizing initiatives across Ventures and other growth levers to enable them to accelerate and scale
- Translating strategic priorities into thoughtful deployment plans that incorporate operational realities and enable rapid execution across teams
- Identifying and clearing obstacles that slow velocity and/or put company objectives at risk
- Serving as the conduit between the Operations organization and non-dedicated cross-functional teams (e.g., Analytics, Product Marketing, Legal, Finance, etc)
- Synthesizing a mix of qualitative and quantitative insights into concise, actionable recommendations that can be digested by leaders across the business
- Partnering in driving weekly business reviews, including key metrics and opportunities for improvement, in partnership with other key Ventures leaders
- Challenging the status quo, serving as a voice for growth and new ideas
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the fragmented healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Moving forward, Zocdoc will continue to invest in its platform to optimise its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $452m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(Co-Founder & CEO)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder & Chief AI Officer)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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