Head of Creative Services, Veeva

• 10+ years of relevant in-house/agency experience with marketing, brand, and interactive design
• 4+ years’ in-house experience, B2B Technology
• 4+ years’ experience hiring, scaling, developing, and managing a design team, preferably in a hyper-growth environment
• Demonstrated history of hiring, mentoring, and retaining top talent
• Experience managing individuals, managers, and external resources
• Portfolio of real-world, integrated work that demonstrates a history of high craft, strategic thinking, attention to detail, versatility, and design excellence in a variety of marketing applications—preferably from a complex B2B context, ideally for brands with multiple distinct product offerings and buyer groups
• Expert level skill in the Adobe Creative Suite (Illustrator, Photoshop, InDesign). Experience in Adobe XD, Figma, and Microsoft PowerPoint is preferred
• High skill level in interactive/web design and fundamental understanding of accessibility, usability, and UX best practices
• Exceptional organizational skills and proven ability to deliver high-quality projects on time and with minimal oversight
• Ability to see around corners, anticipating and planning for the unknown, even when requirements are somewhat ambiguous
• Strives for excellence and thrives in dynamic, high-growth environments
• Very strong written and verbal communication skills and the ability to think analytically
• A sound understanding of digital marketing practices, tactics, and strategies

Desirable

• Veeva is looking for a highly-motivated Head of Creative Services to lead the growth and performance of our rapidly-growing Creative Services team
• Reporting to the CMO, you will lead brand and creative B2B marketing for Veeva corporate, North America, and Europe
• You will oversee the resourcing, planning, and execution of all online and offline marketing materials
• Partnering closely with cross-functional marketing leadership (product, field, customer, content, event marketing, marketing ops), you will identify new and innovative ways that Creative Services can help support a wide range of industry-leading SaaS products in the life sciences industry
• Own creative strategy, development, and execution for Veeva corporate, North American, and European markets
• Scale Creative Services to meet the needs of a rapidly-growing SaaS leader
• Effectively manage individual contributors and managers directly, and embody ‘servant leadership
• Act as a champion for design thinking across marketing to ensure efficiency and collaboration while educating the broader marketing team (e.g., creative briefs, visual storytelling, etc.)
• Own and manage the creative budget responsibly and proactively
• Ensure Creative Services approaches projects with a deep understanding of our customers, audiences, product offerings, marketing plans, and key messaging across all lines of business
• Ensure a high level of design execution is met across a wide variety of B2B marketing assets
• Ensure that Creative Services is highly-operational and able to efficiently manage a project queue with speed, flexibility, and quality
• Collaborate across the organization and manage the team to ensure Creative Services is oriented to helping advance the business in meaningful ways