Business Intelligence Analyst, Canary Technologies
$80-130k
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
$80-130k
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- Bachelor’s degree in Statistics, Data Science, Engineering or related field (or equivalent experience)
- Advanced SQL skills and strong experience building/operating transformations and pipelines in production
- Hands‑on with the modern data stack: dbt, Airflow/Prefect, and cloud data warehouses (Snowflake/BigQuery/Redshift)
- Proficiency with BI tools (Looker/Tableau/Omni) including dashboard development and semantic/data modeling
- Familiarity with Git and collaborative development workflows (branching, PRs, code review)
- Demonstrated ability to ensure data accuracy and accessibility and to partner with engineering on data design and contracts
- Strong stakeholder and project management skills. Comfortable prioritizing competing requests and meeting deadlines in a fast‑moving environment
- Clear communicator who can present complex analyses to non‑technical audiences. High ownership and bias to action
What the job involves
- As a Business Intelligence Manager at Canary Technologies, you’ll ensure that business and customer decisions are powered by reliable, trusted data
- You’ll build the data models, pipelines, and dashboards that turn complex hospitality data into clear insights, enabling teams across Product, Customer Success, and GTM to move faster and smarter
- This role is part of Canary’s Product organization and will report directly to the Product Strategy & Operations Lead
- This NYC‑based, hybrid role is hands‑on with SQL and BI tools and focuses on making our data consistently analysis‑ready
- Model & structure: Design clean, performant table structures and semantic layers in our warehouse (e.g., Snowflake) that enable consistent, self‑service analysis
- Data accuracy & trust: Establish data quality checks (e.g., dbt tests/observability), reconcile sources, and monitor KPIs that signal freshness, completeness, and accuracy across dashboards
- Customer data feeds: Own automated data feeds (API/SFTP) and scheduled enterprise reports; maintain reliability and documentation for multi‑property hotel groups
- Cross‑functional partnership: Work closely with Data Engineering to land reliable sources and with Product/CS/GTM to translate requirements into BI solutions that drive decisions
- Dashboards & portfolio analytics: Build and maintain executive‑ready dashboards and Portfolio Analytics for hospitality customers, aligned to field metrics used by hotel teams
- Governance & documentation: Define naming conventions, metric definitions, and documentation so teams can self‑serve with confidence
- Launch enablement: Lead BI readiness for new products/features—from data requirements and instrumentation guidance to launch reporting and training
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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