Operations Intern, MANUAL
Menopause
3-5 days a week in office
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
Job no longer available
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
201-500 employees
Job no longer available
3-5 days a week in office
201-500 employees
Company mission
To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.
Role
Who you are
- Analytical thinker - you’ll contribute to setting up and improving our processes. We’re looking for someone who can think problems through end-to-end and make recommendations to our team
- Driven - you’re hungry to learn and you like to get things done
- Focused - you don’t let distractions get in the way of doing the most important things
- Humble - we’re a low ego team with a lot to do. No task is too small for you
- Comfortable trying new things - you’re happy to hop on the phone and speak to people
- Team player - you enjoy helping others and want to learn from your team
What the job involves
- We’re looking for someone who is down to earth, analytical, has high attention to detail and is good at getting things done
- This would be an amazing first step on the career ladder for someone who is passionate about health-tech, women’s health or getting into startups
- Supporting the setup of pharmacy operations
- Supporting meetings and collating notes
- Speaking to patients to book their care
- Supporting the customer service team when we need more capacity
- Identifying new clinics and partners we could work with, aligning with our strategic goals
- This is a part time role. c.20-30 hours per week. Though this could increase over time
- You need to be available during working hours each day to perform critical daily tasks
- This is a freelance internship role, which initially lasts for 3 months
- Renumeration will be based on experience
Application process
- Please include a short (2 paragraph maximum) cover letter about why you’d like to do this role
- Initial call with Annie (GM)
- Short take home task - 1 hour
- Final call with Annie / Xiaman (Senior Product Manager)
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
Manual works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since, then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
Manual has raised an impressive amount of capital, most recently in 2024. This funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."
Funding (last 2 of 3 rounds)
Sep 2024
$39.9m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $75.1m
Company benefits
- Generous stock option plan
- Office snacks, drinks & Thursday lunches
- One annual company global off-site and quarterly social events
- Fitness & wellness benefit with Wellhub
- Electric Car Scheme
- Employee Discount
- Join one of the most promising scale ups in the healthtech space at a pivotal stage
- Enhanced workplace pension contributions
- Cycle to Work Scheme
- £400 per year learning & development budget
- Private medical insurance
Company values
- Care Above All Care is at the heart of everything we do. We are deeply accountable to our patients and each other, committed to improving lives and restoring the true meaning of care in healthcare.
- Better Every Day Progress is a mindset, one that embraces constant growth and curiosity. Our goal isn’t perfection. Being better every day compounds into extraordinary outcomes. Small improvements add up to transformational impact.
- Own It, End to End We take full responsibility - no handoffs. Extreme ownership is the standard here.
- Think Deep, Think Big We challenge assumptions, dive into details, and always see the bigger picture. We create simplicity out of complexity for ourselves and especially for our patients.
- Never Settle We set extraordinary standards and challenge the impossible. We embrace challenges with scrappiness, creativity, and persistence, always finding a way forward - together.
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(CEO)Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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