Implementation Manager, Accurx
Secondary Care & Enterprise
£45-60k
Offers Equity (£15,000)
3 days a week in office (Shoreditch, London)
Patient communication for healthcare professionals
Open for applications
Patient communication for healthcare professionals
201-500 employees
Open for applications
£45-60k
Offers Equity (£15,000)
3 days a week in office (Shoreditch, London)
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- We need an Implementation Manager who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact:
- Complex Project Leadership: Hands-on project or implementation experience, with a proven ability to manage large-scale, intricate roll-outs across healthcare organisations
- Senior Stakeholder Influence: Expertise in senior stakeholder engagement and management, confidently navigating and influencing C-Suite and Clinical Leads to ensure the overall success of onboarding journeys
- Commercial Focus & Risk Mitigation: Demonstrated commercial acumen, prioritising time-to-value for customers and proactively identifying and mitigating risks that could lead to low adoption or contract churn
- Process Design & Optimisation: A track record of designing and iterating on customer onboarding paths and processes, with the goal of improving efficiency and reducing time-to-value
- Data-Led Decision Making: High data maturity and analytical skill, comfortable using data and qualitative feedback to drive change, evaluate adoption success, and identify opportunities for automation (including AI adoption)
- Ambiguity and Agility: The ability to operate effectively in a fast-paced and ambiguous environment, specifically navigating the continuous change prevalent in secondary care
What the job involves
- As an Implementation Manager in Secondary Care & Enterprise, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS
- You'll directly enable faster, safer, and more accessible patient care by onboarding our AI Scribe customers across acute trusts, hospitals & community mental health services
- To give a flavour of what you might be working on, right now we are focused on:
- Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary
- Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care
- Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan
- This isn't just about project management and your typical user onboarding. You'll be:
- Pioneering a Scalable Onboarding Journey for Accurx Scribe: Designing and iterating on an improved onboarding path to ensure trusts have a great journey, managing complex, large-scale projects that require senior-level engagement, including C-Suite stakeholders
- Championing Data-Led Process Transformation: Using your data curiosity and acumen to evaluate success, overcome adoption challenges, and identify risks, while also helping the team to adopt AI capabilities to automate tasks and build more efficient, self-serve onboarding processes
- Securing Commercial Success and Time-to-Value: Utilising strong commercial acumen to ensure rapid realisation of value for customers, and strategically managing projects to mitigate the risk of contract churn
- Navigating Complexity and Ambiguity: Operating in a fast-paced environment and managing a variety of projects simultaneously, adapting quickly to continuous change within secondary care to secure time to value and mitigate the risk of contract churn
- Making a High Impact: Playing a crucial role in scaling Accurx Scribe and making a huge impact at a really important time for the team
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$37.2m
SERIES B
Mar 2019
$11.9m
SERIES A
Total funding: $49.1m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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