Technical Operations Manager, Athelas
$80-120k
+ Offers Equity
More information about location
5 days a week in office
AI to grow healthcare businesses
Job no longer available
AI to grow healthcare businesses
201-500 employees
Job no longer available
$80-120k
+ Offers Equity
More information about location
5 days a week in office
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- Bachelor’s degree in Information Systems, Computer Science, Data Science, Business
- Analytics, Industrial Engineering, Statistics, or a related field
- 3-5 years of relevant experience in data analysis, business intelligence, or operations analytics
- Experience with SQL, data visualization and workflow automation tools is a must
- Exposure to JavaScript or scripting languages for light automation tasks is a plus
- Previous internship or academic projects involving data-driven decision-making, report building, or process analysis are advantageous
- Strong analytical mindset, willingness to learn, and comfort with working in cross-functional teams
What the job involves
- We’re seeking a highly driven Technical Operations Manager to join our team and support the Augmedix product line
- In this role, you’ll work cross-functionally with Product, Engineering, Sales, Account Management, and Operations to define, implement, and continuously improve mission-critical business processes
- You’ll have end-to-end ownership over initiatives that enhance internal efficiency, streamline client onboarding and product growth, and drive key business metrics
- You’ll play a pivotal role in shaping product direction by identifying operational pain points and inefficiencies, developing robust solutions, and codifying them into clear, actionable runbooks
- Additionally, you’ll influence both internal and external training materials, ensuring that all stakeholders are aligned on new processes and equipped for successful execution
- This is a high-visibility, high-impact, and high-autonomy position
- You’ll be at the forefront of solving complex, high-priority business challenges, and your scope of responsibility will expand rapidly as we grow
- Build out scalable infrastructure to improve operational efficiencies and directly impact top line revenue and bottom line profitability
- Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper growth environment
- Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
- Be responsible for owning key operational metrics, productivity is based off pushing metrics forward not time
- Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, and Account Management teams
- Gather, clean, and analyze data from multiple internal and external sources to uncover
- Trends, outliers, and actionable insights
- Design, write, and optimize SQL queries to extract, manipulate, and aggregate data
- From relational databases
- Build interactive reports, dashboards, and data visualizations using tools such as
- Google Sheets, Excel, Looker Studio, Power BI, or other BI platforms
- Develop lightweight JavaScript-based logic for BI tools or front-end solutions (e.g.,
- Retool) to support business users with dynamic views or form-driven workflows
- Assist in developing and maintaining ETL pipelines or automated data workflows to
- Support regular reporting and analytics needs
- Support process development efforts by identifying inefficiencies, proposing
- Improvements, and working with stakeholders to implement data-informed solutions
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR strreamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made some impressive strides lately too. After achieving unicorn status in 2022 and merging with healthcare software leader Commurein 2023, Athelas is now valued at around $6B. It has also partnered with organizations like Resilient HEalthcare to power at-home care programs, bringing hospital-level technology into patients homes. And with over 100 clients lined up to adopt Athelas AIR, the company is very much positioning itself as a leader in intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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