Technical Consultant, Paperless Parts
$70-100k
Up to 25% travel
Quoting software for manufacturing
Be an early applicant
Quoting software for manufacturing
101-200 employees
Be an early applicant
$70-100k
Up to 25% travel
101-200 employees
Company mission
To make manufacturing more accessible.
Role
Who you are
- Programming & Computational Skills: Demonstrated proficiency with Python, Excel formulas, SQL, or comparable programming environments
- Technical Implementation Track Record: Proven experience implementing software solutions or configuring technical workflows for external stakeholders
- Problem Solving & Solution Mapping: Demonstrated capability to translate complex business and pricing requirements into structured software configurations
- Stakeholder Communication: Ability to communicate technical concepts clearly to both technical and non-technical customer stakeholders
- Location: Ability to work in a hybrid arrangement and travel up to 25% to customer facilities across the US
Desirable
- Manufacturing Domain Knowledge: Familiarity with job shop operations such as CNC machining, sheet metal fabrication, or 3D printing
- Relevant Background: Experience in SaaS onboarding or implementation roles, or an academic background in Computer Science, Engineering, or MIS
What the job involves
- Reports To: Sr. Manager, Technical Services
- As a Technical Consultant on our Implementation team, you will serve as the technical builder during customer onboarding, constructing custom pricing and quoting configurations using P3L, our proprietary Python-based language. Reporting to the Manager of Technical Services, you will bridge technical execution and customer consulting by converting complex manufacturing pricing logic into automated software workflows
- In this cross-functional role, you will partner closely with Implementation Project Managers and Services Engineers to drive projects to completion on schedule. By spending time on-site at customer facilities, you will gain hands-on insight into manufacturing operations, ensuring every deployment delivers maximum value and long-term platform adoption
- What Success Looks Like (First 6–12 Months):
- Onboarding Velocity & Delivery: Configure and launch P3L pricing models and standard integrations for customer onboarding projects within targeted time-to-value benchmarks
- Technical Solution Quality: Independently design, code, and document maintainable custom configurations that solve complex customer pricing requirements
- Customer Adoption & Impact: Conduct technical discovery and establish customer trust to ensure high platform adoption and post-go-live satisfaction
- Solution Architecture & P3L Configuration: Design, build, and maintain customer pricing models using Paperless Parts’ proprietary Python-based coding language (P3L)
- Integration Deployment: Deploy standard system integrations and engineer custom data mappings to meet specific customer operational requirements
- Cross-Functional Execution: Collaborate with Implementation Project Managers and Services Engineers to gather requirements, map technical solutions, and hit onboarding milestones
- Discovery & Technical Documentation: Conduct customer discovery sessions and document all custom configurations and code to ensure maintainability and knowledge transfer
- On-Site Immersion & Consulting: Visit customer manufacturing facilities to learn shop operations firsthand, build technical relationships, and advise on quoting workflow best practices
- Post-Launch Configuration Support: Provide ongoing technical support and optimization for live customer pricing configurations and integrations
Our take
The creation of bespoke components for manufacturing processes can be time-consuming to manage and difficult to price. Typically, job shops and contract manufacturers have used paper trails to forecast component creation and provide quotes for their clients - meaning the process is ripe for modernization.
Paperless Parts provides an estimating and quoting software platform for manufacturers and job shops, focusing on eradicating paperwork from the process. The platform organizes quote information into a single point of knowledge for all parties, using this data to automate manual steps.
With this approach, the company says it's cutting costs, speeding up how components get deploys, and keeping everything secure and compliant along with way. And it seems to be working, as its now setting its sights on expanding into the Canadian and Mexican market, aiming to take its success even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Jan 2021
$7.2m
SEED
Total funding: $37.2m
Company benefits
- Healthcare, dental, and vision: We cover 100% of Health, Dental, and Vision premiums for employees and their immediate families with multiple plan options available
- Wellness and relaxation: We want you to decompress and relax in a way that is best for you. From a Peloton membership to rock climbing, to massages, we’ll cover some of your costs
- Unlimited PTO: We recognize that our team works hard and ask that you take time when you need it
- Training and development: Attend conferences, classes, and trainings to hone your skills
Company HQ
Financial District, Boston, MA
Leadership
Jason T. Ray
(Co-Founder & CEO)Prior to co-founding Paperless Parts in 2016, Jason spent 8 years in the US Navy, joining in 2009 as a Supply Corps Officer. They then went onto serve in multiple roles before becoming an Advanced Manufacturing Lead - Chief of Naval Operations Staff.
Scott Sawyer
(Co-Founder & Chief Scientist)Scott previously served as an SVP of Engineering at ecovent Systems, as an Associate Technical Staff Member at MIT Lincoln Laboratory and as a Software & Electronics Engineer at Lockheed Martin.
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