Director of AI, Cleo
Offers Equity
More information about location
1+ day a week in office
AI personal finance assistant
Open for applications
AI personal finance assistant
201-500 employees
Open for applications
Offers Equity
More information about location
1+ day a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- Proven Experience: Have proven experience leading and executing on cutting edge AI and having impact on companies products and performance. You should have also been hands-on building ML/AI products
- Strategic Vision: Ability to think strategically about the development and implementation of advanced AI capabilities, aligning them with company goals
- Technical Mastery: Deep expertise in LLMs, AI agents, and advanced ML techniques
- Academic Pedigree: Ph.D. or Master’s in Computer Science, ML, or related field from a top-tier institution
- Active Collaboration: Demonstrated ability to foster collaboration across functions, working seamlessly with product, engineering, and research teams
- Execution Excellence: Proven track record of actively executing tasks and driving projects to completion, not just promoting ideas
- Cross-functional Leadership: Skilled in partnering with product leaders to bring AI ideas to life
- Clear Communicator: Ability to explain and champion complex AI concepts to diverse stakeholders
What the job involves
- As the Director of AI, you will work closely with Product Directors, the leadership team, and ML Engineers
- Your goal will be to establish and execute a roadmap of cutting-edge AI products that address real user needs, deliver measurable value, and move at the rapid pace required to stay ahead in a fast-evolving industry
- You will be expected to lead applied research in LLMs and AI agents, drive product innovation, and play a pivotal role in shaping the future of Cleo’s AI capabilities through leading from the front and executing, rather than merely conceptualising and evangelising ideas
- Set the AI Vision: Strategically establish and own the ML/AI roadmap, ensuring alignment of AI advancements with business objectives and translating cutting-edge research into concrete, user-focused products
- Lead Applied Research: Spearhead advanced work in LLMs and AI agents, not only pushing the boundaries of what’s possible but also executing tasks that ensure practicality and scalability of products
- Build & Inspire Teams: Lead, inspire, and actively participate in the growth of a large, elite team of ML researchers across product squads and our dedicated research group, fostering a high-performance, results-oriented culture
- Foster Collaboration: Work closely with Product Directors, leadership and cross-functional teams to integrate AI capabilities seamlessly with product goals, actively building features that users will love and trust
- Stay Cutting-Edge: Ensure Cleo remains at the forefront in ML by actively engaging with the latest trends in NLP, reinforcement learning, and generative AI, and applying them to our products
- Communicate at All Levels: Translate insights for senior leadership and bridge the gap between technical and non-technical teams, actively contributing to strategic decisions with clarity and understanding
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Learning and development
- Mental health support
- Agile working
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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