Content Analyst, WRITER
$133.7-161k
+ Equity
2-3 days a week in office (New York City, NY )
Enterprise AI platform for agentic work
Job no longer available
Enterprise AI platform for agentic work
501-1000 employees
Job no longer available
$133.7-161k
+ Equity
2-3 days a week in office (New York City, NY )
501-1000 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- 2+ years working in a content review, copywriting, or editorial capacity
- A deep love for words, language, and writing
- Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing
- Has an interest in AI and NLP technologies, including large language models (LLMs)
- Can think strategically but loves to get into the details of the product and how it works
- Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc
- Not afraid to speak their mind while contributing to a culture of openness and frank talk
What the job involves
- As a Content Analyst, you’ll work closely with our AI/NLP, product, and solutions engineering teams to help us maintain a high level of quality in the content generated by features and models
- We’ll rely on your editorial mindset and customer-centric thinking to make sure we’re delivering content at an enterprise-level of quality
- You'll be reporting to our Director of Customer Language Engineering
- Put on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs
- Provide a thorough analysis of model and feature outputs to help us improve quality
- Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production
- Clearly communicate your findings to various stakeholders, including AI/NLP, product, and solutions engineering
- As needed, produce reports and statistical analysis to summarize your findings in a digestible format
- Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers
- Help us build up and scale our content QA processes and capabilities
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. WRITER’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers auto filling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AI's like ChatGPT and Bard, WRITER's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings, as well as an impressive $200 million Series C awarded in 2024, the company is well-placed for further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
229% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Health: Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA.
- Family-friendly: Competitive parental leave policy, working parents can truly own their schedules.
- Hybrid culture: We’re built around a mix of in office collaboration and remote work when needed.
- Finance: Company stock options, plus a 401k plan with employer contributions.
- Growth: Learning and development stipend and generous PTO.
- SF/NY/London office space: Three beautiful sunny offices in three incredibly exciting cities.
Company HQ
Union Square, San Francisco, CA
Leadership
May Habib
(Co-Founder & CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(Co-Founder & CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
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