Chief of Staff, Alpha Medical
$120-180k
Healthcare services for women
Open for applications
Healthcare services for women
21-100 employees
Open for applications
$120-180k
21-100 employees
Company mission
Alpha aims to empower women to take control of their personal healthcare by providing patients with access to simple, everyday medical needs in a convenient, affordable, and discreet online process.
Role
Who you are
- 4+ years of experience in business operations, chief of staff, or general management roles within a fast-paced environment
- Demonstrated hands-on experience in basic People Ops workflows (payroll, 401k, leave, onboarding)
- Proven track record of managing external vendors, legal counsel, and complex multi-state operational requirements
- Experience managing executive support personnel and delegating complex administrative workflows
- Strong written communication and analytical skills, with specific experience executing RFIs and client reporting frameworks
What the job involves
- The Chief of Staff serves as a key strategic and operational lead, driving execution across People Operations, Business Operations, and Business Development. Working directly with executive leadership, this role manages organizational infrastructure, legal and security compliance, employee administration, and strategic B2B partner relationships to support scalable growth
- People Operations
- Oversee end-to-end payroll processing and retirement plan administration
- Manage the full employee lifecycle, including onboarding, offboarding, and leave management policies
- Serve as the internal point of contact for employee benefits and HR operational inquiries
- Business Operations, Audit & Compliance
- Own and manage organizational compliance initiatives, including driving SOC2 readiness, and lead annual corporate insurance renewals and ongoing risk management processes
- Manage 50-state operational compliance and entity state qualifications in partnership with external compliance vendors
- Serve as the primary operational liaison to outside legal counsel for corporate and contractual matters
- Directly manage the Executive Assistant (EA) and establish delegation frameworks to optimize administrative and executive workflows
- Business Development & Strategic Growth
- Drive end-to-end B2B partnership management and lead initiatives focused on partner success and retention
- Establish data-sharing protocols and maintain regular performance reporting and dashboarding for key clients and partners
- Own and execute the Request for Information/Proposal (RFI/RFP) process, writing and assembling materials for business development opportunities
Our take
Alpha Medical is at the apex of two major health trends: the rise of telemedicine, and the rise of capital being invested into health products for women.
The company has built a suite of services from primary & urgent care to dermatology products around a network of 30 staffed primary care providers (PCPs) who treat female patients online, without phone or video calls.
Alpha is keen to expand into even more services. While it started in narrow specialities, the company now handles over 60 conditions and is bringing its services to so-called “primary care deserts”. Its operationally non-intensive and DTC approach would be able to provide care for millions of American women who are currently underserved.
The biggest challenge for Alpha will be continuing its momentum despite a wider return to normal in-person services. However, counting in Alpha’s favour is a newfound acceptance of asynchronous, remote care paired with a tranche of regulatory changes that won’t be reversed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$24m
SERIES B
Sep 2019
$11m
EARLY VC
Total funding: $35m
Company benefits
- Being a part of a collaborative team that is actively increasing affordable access to healthcare for all persons and being able to see your impact on patients, immediately
- Working remotely (Flexible hours all non shift roles)
- Competitive salary
- Vacation Paid Time Off
- 401k
- 10 paid Holidays
- Health, dental, and vision (we are switching to a broker this year for the next open enrollment, right now we use Gusto benefits)
- Computer
- Stipend for work from home supplies
- Sick leave
- Parental Leave (state specific)
- Workers Comp
- The Company provides leaves of absence in various circumstances, such as Bereavement Leave; California Family Rights Act Leave; Civil Service Leave; Crime Victims Leave; Domestic Violence, Sexual Assault, and Stalking Leave; Jury Duty Leave; Military Leave; School Visitation Leave; Voting
- Free Alpha Membership
Company HQ
University South, Palo Alto, CA
Leadership
Gloria Lau
(Co-Founder & CEO)Worked at Stanford for over a decade holding the position of Consulting Associate Professor in legal informatics and e-rulemaking. Earned a PhD in engineering from the university. Also worked as VP of Data at Timeful which was acquired by Google and in Data Science for LinkedIn.
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