Junior Systems Administrator Internship, Take Two Interactive
+ Employee stock purchase scheme
Video game publisher
Be an early applicant
Video game publisher
501-1000 employees
Be an early applicant
+ Employee stock purchase scheme
501-1000 employees
Company mission
To be the most creative, the most innovative and the most efficient entertainment company.
Role
Who you are
- Knowledge of Microsoft applications (including Windows 10/11, Office 365, Active Directory,)
- Knowledge of Mac hardware and OS/iOS (Including JAMF and ABM)
- Knowledge of Okta and Zoom is advantageous
- Previous experience of ServiceNow is beneficial
- An Understanding of ITIL processes
- Attention to detail and high degree of accuracy in recording and reporting
- Excellent communication skills with the ability to develop strong relationships internally and externally
- Ability to interact with end users to successfully resolve queries and problems
- Proven experience with translating technical jargon into plain English
- Ability to work independently, using own initiative
- Excellent customer service skills
What the job involves
- Take-Two Interactive is seeking an aspiring Junior Systems Administrator to join their Support team as an intern
- As a Junior Systems Administrator at Take-Two Interactive you will support the wider support team in providing first line and second line support to end users, maintaining and configuring the local site hardware and applications, and will provide global infrastructure support
- The successful candidate will be a key member of the Global Support team, responsible for providing outstanding customer service to our employees including c-level, corporate, creative and remote staff
- This is an exciting opportunity for an aspiring individual that is looking to kick start their career in a leading developer, publisher and marketer of interactive entertainment products around the globe
- We operate in a fast-paced and growing environment that offers an array progression and training opportunities
- Providing 1st / 2nd Line support to end users on site in London and remotely to corporate sites (especially EMEA) on all IT hardware and software issues
- Installing, configuring and maintaining IT hardware and software according to policies in place
- Troubleshooting and Identifying the cause of hardware and software failures and provide corrective action to rectify the problem
- Identifying solutions which will reduce or eliminate the re-occurrence of hardware and software problems
- Ensuring email and other communication systems are operating properly, efficiently, and in accordance with corporate security
- Troubleshoot, repair, maintain, install and manage desktop, laptop and mobile computing devices
- Work with other technical teams to triage support tickets
- Assist in the development of and to adhere to standardised hardware and software installation and support procedures
- Make suggestions for upgrades and timely replacement of hardware and software packages across the company
- Work alongside the Centralised Asset management team, assisting with their requests
- Provide support to other business units in the company as directed by IT management
- Ensure IT Issues are being resolved in a timely manner according to the policies in place
- Strong team player and proactive communicator with service-oriented attitude and customer focus
- A commitment to collaborative problem solving and customer service quality is essential
Salary benchmarks
Our take
Parent company to some of the most successful video game companies and titles is Take-Two Interactive, one of the leading developers, publishers, and marketers of consumer interactive entertainment around the globe.
Developing and publishing principally through Rockstar Games, 2K, Private Division, and Zynga, Take-Two has powered industry-leading titles such as Grand Theft Auto, Red Dead Redemption 1&2, the catalog of NBA 2K games, BioShock, and FarmVille.
The company is looking to enter the world of crypto and blockchain, beginning with Zynga's Web3 game Sugartown in 2023. When competitor Ubisoft became the first developer to launch NFTs, the move faced backlash as many users saw it as a cash grab, which has certainly influenced Take-Two’s delay in entering the market. Time will tell how this foray into blockchain pans out for Take-Two.
With its well-established catalog of games (with some highly anticipated title releases) Take-Two Interactive is a titan in the industry and is well set to see continued success, not only as its subsidiaries expand but through the capitalization of future tech opportunities in the highly innovative gaming industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Company benefits
- Medical (HSA & FSA)/Dental/Vision
- 401(k) with Company Match
- Employee Stock Purchase Plan
- Commuter Benefits
- In-House Wellness Program
- Learning & Development
- Charitable Giving Platform with Company Match
- Fitness Allowance
- Employee Discount Programs
- Free Games
- Company Parties, Monthly Socials, and Team Challenges
- Game Release Events
Company values
- Creativity
- Innovation
- Efficiency
Company HQ
Theater District, New York, NY
Articles
Leadership
Strauss Zelnick
(Chairman & CEO, not founder)Current ZMC Partner. Former President & CEO of MBG Entertainment, Crystal Dynamics. Former President & COO of Twentieth Century Fox, and Vestron.
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