IT Support Engineer, Stability AI
$85-120k
Plus equity
Open source generative AI company
Open for applications
Open source generative AI company
101-200 employees
Open for applications
$85-120k
Plus equity
101-200 employees
Company mission
To activate humanity's potential through generative AI.
Role
Who you are
- The ideal candidate combines strong IT fundamentals with a service-oriented mindset and an interest in emerging technologies such as generative AI, automation, AI agents, and Model Context Protocol (MCP). You will work independently to resolve technical issues, improve IT operations, and ensure employees have secure, reliable tools
- Experience in IT support, desktop support, systems administration, or a related technical role
- Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
- Experience administering Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
- Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration
- Familiarity with platforms such as Okta, Slack, Zoom, Atlassian, and GitHub
- Strong troubleshooting skills and the ability to independently manage issues through resolution
- Clear written and verbal communication skills
- Strong attention to detail and the ability to manage multiple requests and priorities
- A security-conscious, service-oriented approach to supporting employees
- Interest in generative AI, automation, and emerging workplace technologies
Desirable
- Experience supporting a globally distributed or remote workforce
- Familiarity with Linux, AWS, or Google Cloud environments
- Experience with APIs, scripting, or workflow automation using Python, JavaScript, or similar tools
- Familiarity with IT ticketing systems, asset-management platforms, and knowledge bases
- Experience supporting SOC 2, ISO 27001, access reviews, or similar compliance activities
- Experience working within an AI, machine learning, research, or developer-focused organization
- Exposure to internal AI assistants, MCP integrations, or agentic workflows
What the job involves
- Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint administration, and asset tracking
- Provide timely technical support across hardware, software, identity, network, and cloud application issues
- Own employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, secure, track, and maintain laptops and other IT equipment
- Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux
- Maintain accurate asset inventory, access records, operational processes, and IT documentation
- Resolve technical issues independently and escalate complex security or infrastructure matters when needed
- Support access reviews, compliance initiatives, and incident-response activities
- Identify and implement improvements to IT workflows, support processes, and the employee experience
- Build basic automations and integrations that reduce manual work and improve operational efficiency
- Partner with Security, People, Legal, Finance, and Engineering on company-wide initiatives
- Evaluate and support emerging technologies, including AI productivity tools, agentic workflows, and MCP integrations
Our take
Stability AI is an AI-driven visual art company that designs and implements an open AI tool that creates images based on text input. Through collective intelligence and augmented technology, Stability AI is helping research communities develop cutting-edge AI models for image, language, audio, video, 3D content, biotech and other scientific research.
Working in partnership with Electronic Arts (EA), Stability AI is co-developing next-generation generative AI model and workflows designed to empower artists, designers, and developers across interactive entertainment. By embedding its research teams directly alongside EA's creative talent, Stability AI is advancing image-to-3D, text-to-3D, and volumetric media tools that accelerate world-building, rapid prototyping, and visual storytelling. This collaboration highlights Stability AI's growing leadership i multimodal and 3D generative AI, and its mission to put powerful, creator-centric tools in the hands of global creative industries.
The company is also focused on expanding its creative sector offerings, hiring legendary filmmaker James Cameron to bring an artistic perspective to its suite of storytelling tools. This exciting development will further help Stability AI push the boundaries of AI-driven media and help on its mission to transform visual storytelling.
Freddie
Company Specialist at Welcome to the Jungle
Insights
324% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2024
$80m
EARLY VC
Oct 2023
$50m
CONVERTIBLE
Total funding: $231m
Company HQ
Notting Hill, London, UK
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