Deal Desk Specialist, Synthesia
$70-90k
+ Stock options
AI video creation platform
Open for applications
AI video creation platform
201-500 employees
Open for applications
$70-90k
+ Stock options
201-500 employees
Company mission
To empower everyone to make video content - without cameras, microphones or studios.
Role
Who you are
- 2+ years of experience in a Deal Desk or GTM Operations function with a global sales team in a SaaS business
- Solid understanding and experience with CPQ (configure, price, quote) tools and processes
- Proven ability to own and run complex deals end-to-end, encompassing commercials, legal, security and finance
- Solid understanding of SaaS business models and subscription pricing/management
- Solid understanding of finance and accounting processes as they relate to SaaS, including billing, invoicing, revenue recognition
- Prior experience with working closely across GTM, Legal, and Finance functions
- Experience with Salesforce CPQ, Ironclad and Stripe is desirable, but not essential
- A fast, flexible team player with a focus on enablement
- A strong character who can enforce process adherence
- Highly organized and able to run multiple work streams simultaneously
- Numerical and analytical
- Empathetic to the role of a sales professional
What the job involves
- Reporting to the Deal Desk Manager, the Deal Desk Associate will be a key participant in our commercial processes
- You will enable salespeople in crafting complex, non-standard commercial proposals; ensure adherence to commercial, legal, security and financial processes; and help build scalable, repeatable processes that allow us to maintain deal velocity
- Work with our sales and customer success teams to craft commercial proposals for our prospect and customers
- Serve as the point of contact and subject matter expert on pricing, discounts, commercial terms, financial guidelines and deal structure
- Partner with Ops, Legal and Finance to review or address revenue recognition or commercial contracting concerns for non-standard deal structures
- Work with Security to ensure that customer questionnaire and RFP documents are completed accurately and returned on time
- Own quote document generation, management and e-signature
- Assist stakeholders with other daily requirements, including tooling issues, low-level Salesforce administration etc
- Ensure adherence to our quote-to-contract processes and policies
- Work within defined approval and escalation processes
- Act as the point of convergence for all deals, ensuring that users are provisioned correctly, legal documents are properly managed and providing Finance and Accounting teams with context and clarification on complex deal structures and how they are to be treated as it relates to invoicing, revenue recognition etc
- Identify and implement process improvements that allow deal velocity and process adherence to coexist
Our take
Video is an integral part of companies’ marketing strategies, and the adoption of synthetic media has grown in popularity. As organisations are investing in videos, startups are building platforms to support the process. Synthesia is an AI-powered video generation platform that saves enterprises up to 100x the cost and time of producing a video.
The company leverages deep learning to simulate real videos and real actors without the need for costly infrastructure like camera crews, actors, cameras, studios, and a lengthy post-production process. Synthesia’s first product STUDIO launched in public beta in the summer of 2020 and it is now used by 30,000+ companies, including the BBC, Teleperformance, Amazon, and Reuters.
Notably, Prof. Matthias Niessner, one of the co-founders of the company, is behind some of the most well-recognised research projects in the field Deep Video Portraits and Face2Face. The company's intuitive interface has grown to become the #1 rated video creation platform, proving its strong ability to capitalise on the growing AI in media market – which is estimated to be worth $99.48 Billion by 2030.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"Ownership is key to how everyone works at Synthesia. Over the past 18 months since joining, I have been given ownership of a vast array of exciting..."
Funding (last 2 of 6 rounds)
Jan 2025
$180m
SERIES D
Jun 2023
$90m
SERIES C
Total funding: $336.5m
Company benefits
- 📍You will work in a hybrid setting with offices London, New York, Copenhagen, Amsterdam, Munich & Zurich!
- 💸 Stock options in our fast-growing Series C start-up
- 🌴 25 days of annual leave + public holidays in the country where you are based
- 🎉 Fun culture with regular socials and company retreats (Portugal, Copenhagen & Barcelona!)
- 🍫 Office snacks and regular tasty lunches!
- 🤑 Generous referral scheme
- 🚀 A huge opportunity for career growth as you’ll help shape a market-defining product
- 🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts.
- 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay.
Company values
- Outcomes over Inputs & Plans: We value outcomes and iterations, not inputs
- Be an Owner: Acting like an owner is encouraged: Ask questions, challenge decisions and show leadership
- Make the Journey Fun: We strive for an informal, low hierarchy culture where we can all be our true selves.
- Default to Simple: Simple is better - until it's not. But in most cases we can stick to very simple solutions
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Victor Riparbelli
(CEO)Experience working on growth and product at Aller Media and Founders. Co-founded Immersive Futures in 2016 and Coincall in 2017.
Steffen Tjerrild
(Co-Founder & COO & CFO)Former Investment Manager at Kukula Capital and Business Developer at Founders.
Matthias Niessner
(Co-Founder)Computer science professor at the Technical University Munich.
Lourdes Agapito
(Co-Founder)Professor of 3D Computer Vision at University College London.
People progressing
Joined Synthesia in June 2022 as a Customer Support Associate, promoted to a different department as a Customer Onboarding Manager in January 2024.
Joined Synthesia in April 2022 as an SDR. Promoted in January 2023 to a Senior SDR, and promoted again in January 2024 to a Strategic SDR lead for EMEA.
Joined Synthesia in April 2023, promoted to a different department as a Customer Success Manager in May 2024.
Joined Synthesia in October 2021 as a Customer Success Manager, promoted to a different department as an Account Executive in October 2022.
Joined Synthesia in December 2021 as a Customer Success Manager, promoted to a Senior Customer Success Manager in December 2022.
Joined Synthesia in December 2020 as a Full Stack Engineer, promoted to an Engineering Lead in December 2022.
Joined Synthesia in January 2018 as a Research Engineer, promoted to a Senior Research Engineer in March 2021.
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