Benefits Specialist, Stripe

• This position requires a strong background in addressing benefits-related inquiries from employees in multinational technology organizations, significant experience with US benefits operations, leave administration, file integrations, and billing and reconciliation
• 1-3 years of experience in an employee-facing benefits operations role with US-based insurance, Workday, and benefits experience required
• A strong understanding of employee benefits programs and the ability to explain complex information in a clear, empathetic way to Stripes
• Experience using Workday (specifically the Benefits and Time Off modules)
• Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements
• Experienced in maintaining accuracy regarding benefits enrollments and invoicing to enable vendors to access accurate eligibility and payment data
• Strong english communication skills (written and verbal required)
• Detail-oriented, analytical, and adaptable, with a continuous improvement mindset
• Strong operational execution and organizational skills
• Discretion and judgment handling confidential and sensitive data

Desirable

• We are seeking a Benefits Specialist, experienced in benefits administration, to join our team in the U.S
• Lead and execute compliance related projects such as ACA reporting, HCSO, and 5500 reporting
• Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, retirement or pension contributions, time off, leaves of absences, benefit new hire questions, and more
• Administer benefit enrollments, approvals, and reports within Stripe’s vendor portals
• Proactively review process and policy documentation to identify opportunities and streamline operations
• Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc
• Manage vendor eligibility files and error reporting / corrections to ensure timely and accurate eligibility data to all carriers
• Manage benefits invoices by inputting data for invoice generation, reconcile and review invoices for accuracy, and work with finance ops to ensure timely payment and efficient processes are in place
• Execute open enrollment operations including Workday testing, employee meetings, and file feed and integration updates and processing