Manager of Business Development Representative, Crafty
$150-185k
OTE
Food and drink management platform for offices
Be an early applicant
Food and drink management platform for offices
201-500 employees
Be an early applicant
$150-185k
OTE
201-500 employees
Company mission
To have a positive impact on everyone we work with: our clients, employees, partners, and community.
Role
Who you are
- 4+ years of experience in business development or sales, with 1+ years in a team management, training, or coaching capacity
- 18–24+ months as a top-performing BDR/SDR (consistently top-third of your team), ideally in a comparable B2B outbound motion
- Experience creating or materially improving a core element of the outbound function, such as an outreach sequence, call framework, ramp program, or quality assurance and coaching cadence
- A demonstrated track record of meeting or exceeding team pipeline and meetings-booked targets across multiple consecutive quarters
- Strong analytical skills with the ability to interpret performance data and drive coaching decisions
- Experience working cross-functionally with Marketing, Sales, and RevOps
- Proficiency with sales tech stack: HubSpot, Apollo, Fathom, Trellus, SalesNav, Clay, Notion, Microsoft PowerPoint/Google Slides
- Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply
What the job involves
- The Manager, Business Development is responsible for the day-to-day management and coaching of Crafty's BDR team to drive national pipeline generation and contribute to new business revenue
- This role owns frontline management of the BDR function — from assisting in recruiting and onboarding to training, coaching, and performance management — and partners closely with Sales, Marketing, and RevOps to optimize outbound strategies and team effectiveness
- Success in this role looks like:
- Consistent achievement of both pipeline generated and SQO targets
- A high-performing, well-developed BDR team (6+ reps) with strong retention and clear career paths
- Proactive, data-driven leadership visibility through structured reporting
- A BDR function that continuously evolves through process and coaching improvements
- Required Attributes:
- Team leadership and development: Leads and coaches a team of BDRs to achieve and exceed cold outreach targets and performance metrics. Develops personalized coaching plans based on call and email data, and proactively addresses performance gaps with clear expectations, support, and accountability
- Training strategy and curriculum: Continuously improves a comprehensive training program covering cold emailing, cold calling, and social prospecting. Regularly updates materials to reflect industry trends and best practices, and delivers engaging onboarding and refresh sessions
- Performance analysis and coaching: Uses data analytics to monitor individual and team performance, identify improvement opportunities, and provide structured feedback. Implements performance improvement plans for underperforming team members
- Process enhancement: Collaborates cross-functionally with Marketing, Sales, and RevOps to align BDR efforts with company goals and continuously refines outbound prospecting processes based on team insights and results
- Reporting and communication: Prepares regular performance reports and team updates for Revenue leadership. Communicates clearly and proactively, ensuring stakeholders are informed on pipeline health, team standouts, and risks
- Hiring and talent management: Partners with Director of Sales and People Ops to help attract, recruit, and retain top BDR talent
- Adaptability and initiative: Operates effectively in a fast-paced, constantly changing environment. Adjusts strategies quickly in response to business changes and models resilience for the team
Our take
Crafty aims to put that awkward chat as you make coffee in the office kitchen a thing of the past, with its platform to spice up and manage your office food and drink supplies.
At its core, the idea is simple. Crafty delivers all your food and drink to all your offices, and puts your budgets and data for everything in one place. A simple, but surprisingly unique idea. Where it excels, however, is in its range of kitchen-related services on the platform. The platform adapts to remote and hybrid working models, with food boxes for at-home employees or ‘Crafty Credit’ for the WFH-ers to order supplies for themselves. Need to cater a lunch? Crafty links you up with local suppliers. It even offers to set up and run a mini coffee shop station inside your office.
Crafty has cornered a gap in the market, particularly with its provisions for the burgeoning number of businesses adopting remote or hybrid working. It’s made clients of companies like PayPal, Yelp, and Duolingo, and its 2024 fundraising is focused on accelerating platform development and market penetration.
Steph
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$8.7m
EARLY VC
Apr 2022
$10m
SERIES A
Total funding: $23.4m
Company benefits
- Healthcare plan to cover health, dental, and vision plans
- 401k
- Paid time off
- Equipment certification courses
- Parental leave
- And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!
Company HQ
Chicago Loop, Chicago, IL
Leadership
Nathan Rosenstock
(Co-Founder & CEO)Former Management Consultant at McKinsey.
Chris Ritter
(Co-Founder & COO)Previously a Soccer Player, and worked as Technical Committee and Player Advisor at FIFPro.
Jimmy Paul
(Co-Founder & CTO)Formerly Lead Software Engineer at Yello.co and Co-director of Arts & Craft Beer.
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