Solution Architect, Torii
Post-Sales
$145-175k
+ Employee share options
More information about location
SaaS management platform
Be an early applicant
SaaS management platform
101-200 employees
Be an early applicant
$145-175k
+ Employee share options
More information about location
101-200 employees
Company mission
To help modern IT drive their business forward by making the best use of SaaS.
Role
Who you are
- To thrive in this role, you should have a proven track record of exceeding expectations, demonstrating strong motivation, and excelling in fast-paced, high-growth environments
- Your ability to blend technical expertise with customer success will be crucial in effectively conveying the technical value of Torii’s platform to prospects and customers
- You must be skilled in understanding customer needs, delivering tailored technical solutions, and clearly articulating Torii’s impact on their business operations
- Success in this role requires strong communication skills to engage executive, business, and technical stakeholders, ensuring alignment throughout the customer journey
- As a strategic partner to the customer success team, you will play a key role in on-boarding new customers and furthering adoption while ensuring customers realize the ongoing value of the Torii platform
- In addition to technical expertise, you must have a collaborative mindset, working closely with both customers and internal teams to ensure seamless implementation and ongoing success
- Your role will be pivotal in bridging the gap between technical and business teams, translating complex technical concepts into clear, compelling value propositions
- Ultimately, you will help drive customer success, streamline customer onboarding, and position Torii as the leading SaaS Management and Governance solution
- 2-5 years of experience in Solutions Architect, Technical Consultant, or Implementation Engineer role(preferably in SaaS)
- Experience working post-sales with enterprise or mid-market customers
- Strong understanding of SaaS applications, IT infrastructure, API integrations, and IT ecosystems
- Strong understanding of:
- Identity & Access Management (IAM)
- Identity Governance & Administration (IGA)
- SaaS applications and cloud environments
- Experience in a startup or high-growth environment
- Experience with JavaScript, Node.js, Ruby, Python, and/or Perl
- Ability to debug technical issues and proactively improve system processes
- Basic SQL knowledge is a plus
- Excellent communication & presentation skills, capable of translating complex technical concepts into clear business benefits
- Strong interpersonal skills, with the ability to collaborate across technical and non-technical teams
- Self-motivated with a growth mindset, eager to learn and improve continuously
- Ability to work independently with minimal supervision, but confident enough to ask questions or for support when needed
- Able to analyze existing processes, recommend improvements, and take action on changes that you can impact.
- Ability to interact effectively and deliver technical concepts to technical and non-technical personnel alike
What the job involves
- We’re looking for a Solutions Architect to work post-sales with existing customers, helping them successfully design, deploy, and scale identity governance and SaaS management solutions. This role sits at the intersection of technical expertise, customer success, and product adoption, ensuring customers realize ongoing value from the platform
- You’ll partner closely with Customer Success Managers, Support, Product, and Engineering, acting as the technical authority for complex use cases, integrations, and enterprise environments
- This is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!
- Serve as the primary technical advisor for existing customers post-implementation
- Guide customers on best practices for access governance, SaaS discovery, lifecycle automation, and compliance
- Own the technical validation process, addressing customer questions, objections, and integration concerns
- Lead technical discussions with IT, Security, Identity, and Engineering stakeholders
- Support advanced configurations, integrations, and custom workflowsAssist with new use cases, feature rollouts, and platform expansions within existing accounts
- Partner with Customer Success to reduce time-to-value and increase adoption
- Troubleshoot complex technical challenges beyond standard support
- Work closely with Product, Engineering, and Sales to ensure a seamless customer experience
Application process
- If you're excited about this opportunity, we’d love to hear from you! Apply today by submitting your resume and a brief cover letter explaining why you’d be a great fit for this role
Our take
Teams are becoming increasingly decentralized, and the need for cloud-based SaaS platforms is growing. However, finding, adopting, and using these solutions isn't always easy. Torii solves this problem by delivering a suite of SaaS management solutions, that help to accelerate and streamline SaaS adoption.
Headed up by a trio of experienced software and startup veterans, Torii has so far scaled at an impressive rate. It has also obtained impressive funding and a number of industry accolades, being praised as the only platform of its kind that "makes it easy to manage both SaaS spend and operations".
Moving forward, the company appears to be focussed on building its offering out even further, for example with its latest updates that focus on enabling collaboration, delegation and monitoring. If it continues to deliver enhanced value, it is no doubt Torii will remain an attractive option in the market, even if new competitors enter the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
174% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$50m
SERIES B
Feb 2021
$10m
SERIES A
Total funding: $65m
Company benefits
- A focus on flexibility: We provide in-office and wfh home equipment and resources to allow you to do your best work at all times
- A focus on connection: We have lunches, happy hours and company-wide celebrations to create meaningful connection and belonging
- A focus on wellbeing: We offer generous benefits and resources to support your physical, financial and mental wellbeing
Company HQ
Garment District, New York, NY
Leadership
Uri Haramati
(Co-Founder & CEO)Was Head of Product and Co-founder at Houseparty, and CPO in residence at SigmaLabs Accelerator.
Uri Nativ
(Co-Founder & CPO)Was Sr. Manager of R&D at VMware and VP of Engineering at Klarna Israel.
Tal Bereznitskey
(Co-Founder & CTO)Previously worked as a Software Developer at Check Point Software Technologies, and was VP of R&D at Bizzabo.
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