Solutions Engineer, Highnote
$160-210k
+ Equity
Card issuer and payments services
Be an early applicant
Card issuer and payments services
101-200 employees
Be an early applicant
$160-210k
+ Equity
101-200 employees
Company mission
To build the future of embedded finance experiences for businesses everywhere.
Role
Who you are
- Strong technical expertise
- Experience in customer-facing roles
- Proficiency and experience in web API’s
- Ability to understand highly complex technology and be a liaison between our technical teams and our customers
- Strong communication and presentation skills with customers
- Ownership mindset - caring about seeing projects through from start to finish
- An entrepreneurial and ‘getting-things-done’ mindset focused on delivering results
Desirable
- Experience using web API tools such as Postman, Insomnia, or Apollo Studio
- Experience interfacing with a GraphQL API
What the job involves
- You will be part of our founding sales team and have the opportunity to help build our technical sales function from the ground up
- As a founding member of the sales organization, you will be responsible for the pre-sales technical aspects of all new client implementations
- You will become a technical expert in the card issuance and acquiring spaces and develop a deep understanding of the Highnote platform
- Participate in sales interactions which include introductory calls and leading demonstrations of our product
- Gather requirements, build flow diagrams, and derive creative solutions for each customer
- Partner with the product team to track and follow product requests through to delivery
- Own internal status reporting to Highnote leadership team on all new and early stage implementations
- Complete documentation review of new features being released to our customers
- Test all new feature releases prior to customer releases
Our take
Highnote is revolutionizing the world of branded payment cards, offering businesses of all sizes the ability to issue customizable cards for customers or employees. Whether for in-store shopping, loyalty programs, or corporate expenses, Highnote makes the process quick and affordable - something that was once only accessible to the largest companies.
Founded by former BrainTree and PayPal executives, Highnote has quickly gained traction in the fintech space. With significant funding and a focus on innovation, the company is positioning itself to surpass competitors like Marqeta. By leveraging the latest technology, Highnote has built a modern platform that enables businesses to create and manage payment cards more efficiently.
Now, the company is focused on expanding its market presence and developing its platform even further. With strategic partnerships with industry giants like Visa to its name, Highnote will be able to offer an even wider range of card options and financial services, giving customers more ways to manage payments and expenses in today's fast-paced business world.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2022
$25m
CONVERTIBLE
Sep 2021
$54m
SERIES A
Total funding: $90.5m
Company benefits
- Flexible Paid Time off: We encourage team members to take the time off they need to recharge and be at their best
- 100% health, dental, vision coverage: We cover your entire monthly premiums, and 75% for spouses and dependents
- Equity, own a piece of Highnote: We want everyone at the company to share in our collective success
- 12-6 weeks paid parental leave: Birth parents receive 12 weeks paid leave, and up to 16 weeks away from work. Non-birth parents receive 6 weeks paid leave
- 401k Retirement Savings: We want to help you invest in your future
- Stipend for WFH: We give all employees a monthly stipend for their work-from-home expenses
- Free lunches during office days: If you work out of San Francisco, you receive free lunches when working from the office
- Team events and offsites: We value team bonding and collaboration in-person when applicable
Company values
- Customer Obsession: We obsess over the challenges our customers face and create inspired solutions that empower them to differentiate and win
- Executional Excellence: We believe results matter and that a disciplined and thoughtful approach leads to phenomenal outcomes
- Intentional Inclusion: We cultivate a trusting, transparent environment where everyone has a voice, believing that diversity of thought leads to phenomenal work from our teams and fantastic results for our customers
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
John MacIlwaine
(Co-Founder & CEO)Previously CTO of Morgan Stanley's Private Client Group, and Head of Global Development at Visa.
Kin Kee
(Co-Founder & CTO)Previously founded KCUBE SOlutions. They also spent 4 years at Lending CLub as the VP of Technology, and 3 years at Braintree as the Director of Architecture.
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