Success Engineer, Metabase

Salary not provided

SQL

AWS

Docker

GCP

Metabase

Mid and Senior level

Remote from Europe

Open-source Business Intelligence tool

Be an early applicant

Open-source Business Intelligence tool

101-200 employees

B2BInternal toolsAnalyticsBusiness IntelligenceSaaSData Analysis

Be an early applicant

Salary not provided

SQL

AWS

Docker

GCP

Metabase

Mid and Senior level

Remote from Europe

101-200 employees

B2BInternal toolsAnalyticsBusiness IntelligenceSaaSData Analysis

Company mission

To make an easy, open-source way for everyone in your company to ask questions and learn from data.

Job

Company

Role

Who you are

Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
An expert in at least two:
Designing and developing web applications
Managing infrastructure (Docker, AWS/GCP/etc, or similar)
Managing databases

Desirable

Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)

What the job involves

Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development

Our take

Metabase is leading a new trend in Business Intelligence tools. before it, there were big enterprise systems like SAP, and then self-service tools like Tableau and Looker. Now, cloud-based, open-source tools like Metabase are taking the stage.

Its open-source nature has helped Metabase reach 98 million downloads. Metabase makes money by offering a number of professional services like managed hosting, support, and assistance with implementing Metabase in a custom analytics or business intelligence setup.

The company is doubling down on its documentation and sales team to help onboard less experienced users and scale beyond its current user base of over 30,000 companies. The challenge for the startup will be capturing significant revenue while sticking to its open-source principles.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

32% employee growth in 12 months

Glassdoor (3.85)

Company

Funding (2 rounds)

Aug 2021

$30m

SERIES B

Apr 2019

$8m

SERIES A

Total funding: $38m

Company benefits

Flexible and unlimited time off, including sick days
Fully remote work environment with flexible working hours. We try to have some overlap time every day, but outside of that, work when and where you work best
A new MacBook, or another machine of your choice
$500 ergonomic stipend
Annual company-wide off-sites

Company HQ

Remote

Articles

Behind the Investment: Metabase – The Digital Nervous System of The Modern Enterprise

Insight Partners leads $30M round into Metabase, developing enterprise business intelligence tools

Metabase, An Uber Co-founder’s New Big Data Startup, Raises $13M

Leadership

Sameer Al-Sakran

(CEO)

Graduated from Stanford with an MS in Scientific Computing and Computational Mathematics. Worked as a Software Engineer and Genetic Programming researcher before founding a Facebook Ad Tools startup in 2010. Worked with multiple VCs and startup studios, and lastly Expa from which Metabase was spun out.

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