Data Operations Associate, PitchBook
German Speaker
3+ days a week in office
Private equity & venture capital database
Open for applications
Private equity & venture capital database
1001+ employees
Open for applications
3+ days a week in office
1001+ employees
Company mission
To provide thousands of global business professionals with comprehensive data on the private and public markets to help them discover and execute opportunities with confidence.
Role
Who you are
- Bachelor’s degree required
- Professional working proficiency in German
- Excellent verbal and written communication skills
- Enjoy relationship building and conversing with new people every day and comfortable to engage a diverse group of industry contacts
- Ability to operate with a strong sense of urgency and deliver results
- Self-motivated and goal-oriented attitude and can work effectively as an individual or as part of a team
- Interest in financial markets or services, particularly private equity and venture capital
- Possess terrific prioritization skills to handle a large volume of outbound calls on a daily basis
- Analytical and process-oriented with a dedication to continuous improvement
- Ability to problem solve and use judgment to make decisions when faced with ambiguous situations
- Highly curious with a positive attitude
- Strong organization skills with attention to detail
- Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
What the job involves
- At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors
- We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback
- Our team members are highly engaged, detail-oriented, and always eager to learn and grow as our industry evolves
- Our reputation for excellence is a direct result of our deep commitment to building the world's best private market database and we recognize the importance of investing in our team members from day one
- That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team
- We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross-functional partnerships
- If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook
- A Data Operations Associate at PitchBook is initially focused on becoming proficient in our in-house developed Research Tool Suite and our proprietary Primary outreach tools
- Once proficient, they will be responsible for outreach via email and telephone to contacts at entities within one of PitchBook’s core datasets
- This will require the Associate to create outreach strategies and batch and email templates, conduct email and phone call campaigns, and process client requests
- The main objective of this role is to ensure PitchBook has the most accurate, comprehensive, and timely data available
- Become proficient in one of PitchBook’s core data areas of operation, including private equity, venture capital, M&A, or Institutional Investors
- Leverage our in-house database, business intelligence reports, and other technology-based tools to ensure that proprietary data is audited and added to the PitchBook Platform efficiently while adhering to complex research tracking methodologies to ensure that data is of the utmost quality
- Build and maintain relationships with industry professionals to enhance the accuracy and comprehensiveness of the PitchBook Platform
- Manage and drive effective email and call campaigns with the goal of gathering and verifying private market data
- Consistently provide quality customer service, responding to requests from internal and external customers daily
- Partner with Marketing, Editorial, and Customer Success teams to tailor email messages to clients and better understand client use cases
- Collaborate with other members of the Primary team and the broader Data Operations department to develop and improve processes, tools, and methodologies; identifying opportunities to improve upon the core quality metrics (comprehensiveness, accuracy, and timeliness)
- Gather team feedback and utilize PowerBI reports to identify root causes of systemic data problems and drive operational, methodology, and Research Tool Suite Database improvements
- Work closely with our Data Operations team in Mumbai to ensure we are accurately and comprehensively entering data into the PitchBook platform. This relationship includes auditing work for any issues that result from translation discrepancies as well as joining calls to share best practices and process improvement ideas
- Communicate effectively and efficiently with your team and other stakeholders across the Data Operations department to provide updates on project progress, address roadblocks, and celebrate wins
- Support the vision and values of the company by setting an example and demonstrating desired behaviors
- Participate in various company initiatives and projects as requested
Salary benchmarks
Our take
Recognizing the need for actionable and extensive intelligence in the private equity sector, PitchBrook was founded in 2007 with the vision to create a resource for comprehensive data, research, and insights spanning the global capital markets.
To address the complexity of these markets, PitchBook has continually expanded its coverage, integrating thousands of datasets and millions of individual insights into its platform. The company's dedication to innovation is evident in the pioneering features and products introduced to surface critical information for its clients.
PitchBook's integration into Morningstar since 2016 has provided a solid foundation for sustained growth and development. The company's commitment to helping clients make informed decisions suggests a future of ongoing evolution and expansion, as it remains at the forefront of providing indispensable resources for navigating the complexities of the global capital markets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Jan 2016
$10m
SERIES B
Sep 2009
$3.8m
SERIES A
Total funding: $13.8m
Company benefits
- Additional medical wellness incentives
- Paid sabbatical program after four years
- Paid parental leave
- Annual educational stipend
- Robut training programs on industry and soft skills
- Employee resource groups
- Company-wide events
- Employee referral bonus program
- Quarterly team building events
- Shared ownership employee stock program
- Monthly transportation stipend
- Private Medical insurance
- Dental scheme
- Life cover
- Minimum 25 days annual leave and volunteer days
- 8% Pension contribution
- Income protection
Company values
- Customers are King: We only succeed when our clients do - and that drives us. We seek to understand our client's needs, both internally and externally
- Excellence as a State of Mind: We hold high standards. We set and conquer aggressive goals - executing on details
- Embrace and Drive Change: We challenge the status quo and embrace the better way
- Focus on Focus: We never lose sight of what's important. We focus on the actions that create success
- Make it fun: We positively impact our coworkers and clients. We work hard and make it fun too
Company HQ
Central Business District, Seattle, WA
Articles
Leadership
John Gabbert
(CEO)Previously the Managing Director of Private Markets at Dow Jones. Also spent over 6 years at VentureOne in multiple roles, including Director of Reseach/Operations and VP of Worldwide Research.
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