Customer Solution Specialist, Silverfort
More information about location
Unified identity protection
Job no longer available
Unified identity protection
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To bring identity security everywhere, and allow organizations to operate without fear or disruptions.
Role
Who you are
- 4+ years of relevant experience in Post Sales / Customer Success / Solution Architecture in the identity or security space
- Strong understanding of Microsoft identity and access technologies, including Active Directory, Azure Active Directory, NTLM and Kerberos
- Experience with modern federated identity and multi-factor authentication solutions such as Okta, Ping Identity, Duo Security
- Proven knowledge in networking and Information Security
- Hands-on experience working with Windows and Linux
- Experience deploying virtual machines in VMware, AWS or Azure
- Team player and relationship builder. Strong interpersonal skills allowing you to build trusting relationships with customers and colleagues
- Exceptional multitasking and organization skills. Comfortable prioritizing and managing between multiple projects/customer situations simultaneously
What the job involves
- As a Customer Solutions Specialist you will be a Silverfort product expert, applying your knowledge of identity and security to drive successful deployments with our Enterprise and Strategic customers
- You will collaborate with cross functional teams to understand and achieve customer use cases, ensuring they receive business value from the Silverfort platform
- You will work closely with Success, Support, and R&D teams to improve our product and technical processes
- Understand customer identity and security environment, goals, and use cases to design Silverfort architectures that meet their needs
- Guide Enterprise and Strategic customer teams deploying Silverfort, supplying technical guidance and sharing best practices to achieve successful outcomes
- Partner with Customer Success Managers, serving as their technical counterpart, to understand and drive adoption of customer use cases
- Review customer architectures to ensure continued value and make recommendations as Silverfort releases new features and functionality
- Deliver customer enablement through various training and engagement sessions
- Advocate for your customers by navigating complex issues alongside the Engineering, Product and Sales teams
Our take
Cyber attacks are shifting their focus to identity, exploiting the complex web of interactions between humans, machines, clouds, and applications. Traditional security tools struggle to keep pace, leaving gaps in authentication and vulnerable entry points for hackers.
Silverfort takes a holistic approach to identity security. Instead of replacing existing platforms, it sits above them, providing a "second opinion" on every authentication. The company's agentless technology monitors all interactions across the organisation, including legacy apps and endpoints, detecting and preventing threats in real-time. This all-encompassing view allows Silverfort to identify suspicious activity and intervene before breaches occur.
With impressive revenue growth and customer acquisitions, Silverfort has recently closed a successful funding round, valuing the company at around $1B. As cloud and hybrid environments become the norm, Silverfort's approach positions the company as a frontrunner in securing the complex identities shaping the future of work.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jan 2024
$116m
SERIES D
Apr 2022
$65m
SERIES C
Total funding: $222.5m
Company benefits
- Silverfort Care & Wellness: Employees’ wellbeing matters, which is why we reimburse up to $100 USD monthly for personal care and wellness
- Stock Options Plan: All permanent employees receive stock options since they are fundamental to our success
- Quarterly Recharge Days: In addition to your annual leave, we have quarterly recharge days so our entire team can enjoy a long weekend
- Volunteering initiatives: We believe in giving back, and offer paid leave to volunteer for a cause or charity of your choice
- Company events: We host the best parties, QBRs, SKOs and more. Check out our photos to see some of the fun we’ve had together over the years
- Personal Development Sessions: Learn new skills and tools with our quarterly workshops and personalized development programs
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Hed Kovetz
(Co-Founder & CEO)Launched Silverfort in 2016 and served as the VP of Product until 2017 when they became the CEO. Prior to this they worked as a Cyber Security Product Manager at Verint.
Yaron Kassner
(Co-Founder & CTO)Previously a Data Science Consultant at Cisco. They also gained experience at Microsoft as a Software Development Engineer Intern.
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