Site Reliability Engineer, Hadrian

• Ownership. You treat the fleet as a product, take incidents personally, and close the loop with automation rather than a runbook. Strong scripting in Python, Bash, and PowerShell
• Scalability. Hands-on experience with Infrastructure as Code (IaC) and configuration management: Ansible and Terraform (or equivalents like Chef, Salt, Puppet, Pulumi)
• Device Management. Working knowledge of at least one major MDM (Fleet DM, Intune, Jamf, Workspace ONE) and its API surface
• Security Remediation. Practical experience with patch management, vulnerability remediation, and endpoint hardening on both macOS and Windows

Desirable

• Focus on building scalable, automated solutions that ensure seamless deployments, security configurations, and efficient operational workflows for our end-users
• Own, administer, and optimize MDM platforms (Fleet DM, Intune, Workspace ONE) to enforce configuration and drive self-healing by writing OS-level scripts and lightweight tools that resolve recurring user-impacting issues (disk pressure, certificate expiry, drift, broken agents) at the source instead of via tickets
• Proactive Response. We want to gather telemetry data and analytics to develop an understanding of device lifecycles. We want to prevent end-user disruption by understanding when and how to act
• Partner with Security, IT, and Infrastructure to translate compliance requirements (CMMC) into enforceable, code-managed baselines
• Build dashboards and alerts that measure end-user experience as an SLO, not a helpdesk metric