Senior Director / Head of Internal Applied AI, SoFi
$224-385k
+ Bonus
Mobile & online personal finance services
Open for applications
Mobile & online personal finance services
1001+ employees
Open for applications
$224-385k
+ Bonus
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field
- 15+ years of experience leading enterprise technology strategy, digital transformation, consulting, enterprise architecture, or AI initiatives
- Deep understanding of modern AI technologies, including Generative AI, LLMs, Agentic AI, AI platforms, and enterprise AI architectures
- Demonstrated success leading large-scale, cross-functional transformation programs within complex organizations
- Experience partnering with senior executives and influencing decisions across multiple business and technology organizations
- Strong understanding of enterprise technology architecture, cloud platforms, data ecosystems, and software development practices
- Proven ability to translate technical concepts into business outcomes for executive audiences
- Exceptional executive communication, facilitation, and stakeholder management skills
- Experience establishing governance, operating models, and best practices for emerging technologies
- Track record of delivering measurable business value through technology transformation
Desirable
- Experience building or scaling enterprise AI Centers of Excellence
- Financial services or fintech experience
- Experience in management consulting with firms such as Slalom, EY, Accenture, Deloitte, McKinsey, BCG, or Bain, leading technology or AI transformation engagements
- Experience with AI product strategy, AI operations, or enterprise AI governance
- MBA or Master's degree in Computer Science, Engineering, Data Science, or a related discipline
What the job involves
- At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Sr Director, Head of Enterprise Applied AI to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives
- This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership
- You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes
- Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company
- Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi
- Partner with executive leadership to develop and execute SoFi's AI transformation strategy and roadmap
- Identify high-value opportunities for Generative AI, Agentic AI, automation, and intelligent workflows across the enterprise
- Serve as a trusted advisor to technology and business leaders, helping teams understand AI capabilities and prioritize investments
- Drive organizational change management by building excitement, adoption, and confidence around AI across technical and non-technical teams
- You will lead a team of product managers and software engineers/forward deployed engineers who should partner with business teams and build agentic solutions that drive material outcomes
- Develop frameworks, governance models, and operating principles that enable responsible and scalable AI adoption
- Lead complex cross-functional programs from strategy through implementation, ensuring measurable business outcomes
- Evaluate emerging AI technologies, vendors, and market trends to inform SoFi's long-term AI strategy
- Build executive-ready business cases and communicate AI strategy, progress, and outcomes to senior leadership
- Establish KPIs to measure AI adoption, operational improvements, and business value realization
- Recruit, mentor, and develop a high-performing team as the AI Enterprise Transformation function grows
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets it apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster and has strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has funded over $117 billion in loans and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company HQ
The East Cut, San Francisco, CA
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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