Senior Account Manager, Panorama Education
$138k
OTE
$110.4k
BASE
+ Annual bonus or commission awards, and equity
More information about location
All-in-one educational data platform
Be an early applicant
All-in-one educational data platform
201-500 employees
Be an early applicant
$138k
OTE
$110.4k
BASE
+ Annual bonus or commission awards, and equity
More information about location
201-500 employees
Company mission
To improve student outcomes by helping schools and districts act on data.
Role
Who you are
- You must thrive in novel, high-stakes situations that require creativity and big-picture thinking
- At least 2 years of experience in renewal-oriented account management; demonstrated track record of renewing accounts, upselling accounts, and building client relationships
- Proven ability at developing account plans, leading strategy for client health interventions, and managing renewal cycles
- Proven ability to manage a strategic portfolio, prioritizing accounts as necessary and communicating across external stakeholder groups with competing priorities
- Experience developing strong relationships at the leadership levels of organizations
- Excellent influencing, negotiation and presentation skills, particularly as they are aligned to client goals and needs in order to drive return on investment
- Proven ability to work cross-functionally with project management and sales teams to retain business and drive expansion
- Comfortable with ambiguity; flexibility with potential role changes as the team grows
- Ability to manage and prioritize competing asks while maintaining high-quality work
- At least 2 years of professional experience working with large organizations; demonstrated knowledge of the inner-workings and politics of decision-making
- Demonstrated ability to communicate and present the value of products and services, as well as influence credibly and effectively at all levels of large organizations, in particular with senior executive leaders and superintendents
- Ability to use data to drive storytelling, particularly as it pertains to improving student outcomes and addressing issues of equity and access across school districts
- Preferred experience in SaaS, Managed Services, or K-12 Education
What the job involves
- You will work closely with client buyers and decision-makers including superintendents of school districts and leaders of charter management organizations to ensure that Panorama’s value is being articulated and realized, ultimately leading to successful retention and growth across your accounts
- Own the renewal cycle and retain clients across a portfolio of Panorama’s large districts (as measured by revenue). This includes renewals tied to school board approvals and disparate funding sources, along with understanding budget cycles and contract options preferred by our clients, including the structure of license fees and the timing of renewals
- Increase footprint and business with existing clients, discovering and maturing opportunities to grow Panorama’s business
- Develop account plans, track key activities, and support overall account health across a portfolio
- Collaborate closely with our Sales and Customer Experience teams to grow Panorama’s footprint and provide outstanding relationship management, functioning as a strategic partner for a portfolio of Panorama’s larger revenue clients
- Travel approximately 20% of the time to facilitate partnership reviews, renewal conversations, client health interventions, and executive presentations
Our take
Educational data is invaluable in ensuring that students are meeting their potential - data such as attendance, behaviour, and grades. Educational professionals typically collect and aggregate this data across spreadsheets, but the time-consuming process of turning this mass of data into actionable insights often leads to it not being analyzed often or at all.
Panorama Education provides an all-in-one educational data platform for schools, featuring unified data entry and dashboards for the analysis of student information. The platform is fragmented into sections on student success, social-emotional learning, feedback surveys and positive behaviour, and provides personalized professional development experiences for teachers to help them better understand how to act on data.
Whilst educational data platforms are nothing new, Panorama Education has taken a smart approach by focussing on providing data entry, analysis, and professional development in a unified, accessible and user-friendly platform. Its recent acquisition of Mesa Cloud, a graduation management system that ensures students are on track to receive a diploma, further enhances its offering with the ability to auto-monitor and flag students who are off-track.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2022
$5m
LATE VC
Sep 2021
$60m
SERIES C
Total funding: $97.6m
Company benefits
- 2 Weeks a Year of Office Closure
- 16 Weeks of Parental Leave
- Wellness Reimbursements
- Option Grants
- Home Office Reimbursements
- Professional Development
- Medical, Dental & Vision
- Choose Where You Work
Company values
- Focus on Student Impact - At all times, we remain focused on the impact we have for students and the families and educators who support them. What makes Panorama unique is our relentless focus on improving education, not just continuing the status quo
- Care About People - We take a human-first approach to building our organization. We care deeply about our teammates, our clients, and the students, educators, and families we serve
- Diversity, Equity, Inclusion, and Belonging -We believe Panorama is strongest when our team reflects the tremendous diversity of the students, families, and educators we serve
- Progress Over Perfection - We believe that the best way to have an impact in the world and to build a great company is through continuous progress, paired with iteration, experimentation, and learning. We strive to get better every day, and we take a growth mindset
- Be Bold, Be Innovative - Achieving Panorama's mission requires creativity, moonshot ideas, and new ways of thinking. We’re willing to try hard things, take big bets, and work on problems that haven’t been solved before
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Aaron Feuer
(CEO)Experience as a Legal Assistant for Bet Tzedek Legal Services, and was a Tour Guide for Yale University from 2010 to 2013.
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