Service Manager, Johnson Controls
Ireland
+ Performance Bonus
2 days a week in office
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
Be an early applicant
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
1001+ employees
Be an early applicant
+ Performance Bonus
2 days a week in office
1001+ employees
Company mission
To create conditions that power the future.
Role
Who you are
- Proven experience leading field-based teams and delivering excellent customer service
- Experience in fire & security, telecoms, HVAC or similar relevant industry
- Strong people management, leadership, coaching, and engagement skills are essential
- Flexible and adaptable to suit changing business needs
- Commercial awareness, solution-focused, able to manage multiple priorities in a fast-paced environment
- Skilled at engaging, influencing, and building relationships with stakeholders at all levels
- Excellent communication, facilitation, and operational problem-solving abilities are required
- Willingness to travel throughout Ireland as required
What the job involves
- You will take a key managerial role leading a team of field-line managers & field-based service engineers. You’ll ensure exceptional customer service is delivered across your region while managing the P&L and meeting financial targets. Supporting and developing your team, you’ll drive operational performance and uphold safety standards, ensuring both individual and team success
- This role requires the successful candidate to based 2 days a week in the office and 3 days in the field. Frequent travel throughout Ireland including Belfast, Dublin, Cork & Galway is required
- Manage your team’s safety, performance and development, ensuring compliance with safety policies and delivering against customer service KPIs
- Drive operational improvements, manage costs and revenue opportunities and lead your team to optimise individual and collective performance
- Ensure the highest standards of customer service and operational excellence
- Engage with internal and external stakeholders, build strong relationships, mentor and coach your team
- Undefined
Our take
It's no secret that data centres need huge amounts of power, but a lot of the energy they produce ends up as waste heat. And as AI drives demand for computing power, operators are under extra pressure to get more from the electricity and infrastructure they already have - without putting more strain on the grid.
Johnson Controls is tackling this by turning that wasted heat into something useful. Its absorption chillers can use heat from on-site generators to help power cooling, reducing the electricity required for cooling and potentially freeing up more computing capacity. At the same time, its OpenBlue platform uses AI to make buildings smarter by automatically optimising airflow and optimising the management of equipment and maintenance.
The early results are promising, as Johnson Controls says its technology can cut airside energy use by nearly 10% in some applications. Moreover, its data centre approach could unlock significant additional computing capacity. With this success, the company is now betting that combining thermal technology with AI-powered software will help buildings and data centres do more with less.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Ballintemple, Cork, Ireland
Leadership
Joakim Weidemanis
(CEO)Prior to joining Johnson Control in 2025, Joakim spent 13 years at Danaher Corporation. While there, they held various roles, including Executive VP.
Chris Bontempo
(CMO)Prior to joining Johnson Control in 2024, Chris spent nearly 19 years at IBM. While there, they held various roles, including VP of Cloud & Cognitive Software (Americas) and CMO of IBM Americas.
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