Revenue Operations Manager, Steno
$130-156k
OTE
+ Equity
Court reporting and litigation services
Be an early applicant
Court reporting and litigation services
501-1000 employees
Be an early applicant
$130-156k
OTE
+ Equity
501-1000 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You're a detail-oriented operator who loves making complex sales processes simpler and more effective
- You're comfortable in the CRM, comfortable with data, and just as comfortable sitting across the table from a Sales Director working through a territory or comp question
- You know how to prioritize across competing requests, communicate clearly, and build trust with the people you support
- You're a builder, not just a maintainer - you look for what's broken or inefficient and fix it before someone has to ask
- You have 3+ years of experience in Sales Operations, Revenue Operations, or a related role, ideally supporting an outside/field sales team
- You have strong CRM experience (HubSpot preferred) and are comfortable building reports, dashboards, and workflows independently
- You have solid analytical skills and are comfortable translating data into clear recommendations for sales leaders
- You're highly organized and can manage multiple stakeholder requests and projects at once without dropping the ball
- You communicate clearly and build credibility quickly with sales leaders, even when the news isn't what they want to hear
- You take ownership - you don't wait to be told something's broken, you go find out and fix it
What the job involves
- Steno is growing - and we’re hiring a Revenue Operations Manager to join our mission-driven team that’s redefining the court reporting industry. We’re a diverse team from all over the country (and beyond), and we’re crazy about redefining the boundaries of an outdated industry
- As the Revenue Operations Manager, you’ll report directly to the Vice President of Revenue Operations and serve as the dedicated Sales Operations partner to our Outside Sales organization
- You'll work hand-in-hand with Sales Directors to keep the team running efficiently - driving scale through systems, data, and processes that let reps and leaders focus on selling
- This is an individual contributor role with high visibility and real influence over how our sales org operates day to day
- Serve as the primary Sales Operations point of contact for Outside Sales Directors, partnering closely on territory planning, target setting, activity management, and performance reporting
- Maintain and optimize CRM (HubSpot) workflows, data hygiene, and configurations specific to the Outside Sales motion
- Build and maintain dashboards and reports that give Sales Directors and reps visibility into pipeline, forecast, and rep performance
- Support sales process design and enforcement - qualification stages, approval processes, and handoffs to/from other teams
- Identify and resolve operational bottlenecks affecting Outside Sales productivity, escalating or partnering cross-functionally where needed
- Create and maintain documentation and training materials for Outside Sales tools and processes; support onboarding of new reps from a systems/process perspective
- Partner with the broader Rev Ops team to ensure Outside Sales processes stay aligned with company-wide GTM systems and standards
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round and has since begun to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2026
$49m
SERIES C
Dec 2024
$20m
GROWTH EQUITY VC
Total funding: $136.5m
Company HQ
South Park, Los Angeles, CA
Leadership
Greg Hong
(Co-Founder & CEO)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(Co-Founder & CTO)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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