Head of Corporate IT & Security, Blank Street
$150-200k
+ Equity
Coffee chain
Open for applications
Coffee chain
501-1000 employees
Open for applications
$150-200k
+ Equity
501-1000 employees
Company mission
To become the defining food and beverage brands of our generation.
Role
Who you are
- Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function
- Strong security and risk mindset with practical, hands-on execution
- Clear communicator who can train and influence across the business, from store teams to executives
- Comfortable working across geographies (US + UK) and multiple retail sites
- Experience with AI governance and establishing safe usage policies across an organization
- 8+ years in Corporate IT, IT Operations, Security, or related roles
- Hands-on experience with identity/access management and endpoint management (MDM)
- Experience consolidating SaaS tools and managing vendors/budgets
- Experience operating across multiple sites and geographies
- Experience building or scaling an IT function (not just maintaining an existing one)
- Familiarity with AI tool governance and policy development is a plus
- Background in retail, hospitality, or multi-site consumer businesses is a plus
What the job involves
- Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale
- This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office
- Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation)
- Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute
- Security fundamentals: identity, access, endpoint security posture, incident readiness
- MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines
- SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls
- Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks
- AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools
- Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations
Our take
More people deserve great coffee and Blank Street strives to make this possible. Blank Street’s formula involves technology enabled, micro-footprint brick-and-mortar spaces which operate at a cheap price meaning they can produce excellent coffee, also, at a reasonable price.
What started as one electric-powered coffee cart in 2020 has expanded to over 90 locations across the US and the UK. Blank Street wants to serve coffee cheaper than Starbucks but tastier than Dunkin’ Donuts – its main competitors – and has done so with automation, specifically Eversys espresso makers that can produce 700 drinks an hour.
The chain has received mighty financing too, including from real estate tycoon Tishman Speyer as well as from General Catalyst Partners and Tiger Global Management. This brand is certainly making its mark as its growth has remained at an impressive rate, especially following its entrance into the thriving coffee shop market in the UK.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2023
$20m
EARLY VC
Oct 2021
$25m
SERIES A
Total funding: $52m
Company HQ
South Williamsburg, NY
Leadership
Issam Freiha
(Co-Founder & CEO)Issam co-founded Blank Street in 2020 alongside Vinay. Previously, he was a Partner at Reshape Ventures and Graduated from Columbia University with a BA in Economics & Statistics.
Vinay Menda
(Co-Founder & President)Vinay graduated from NYU Stern School of Business with a Bachelor's Degree in Finance in 2015. And he is currently a Managing Partner at Reshape Ventures.
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