Technical Account Manager, Claroty
€90-120k
Extended IoT cybersecurity platform
Be an early applicant
Extended IoT cybersecurity platform
501-1000 employees
Be an early applicant
€90-120k
501-1000 employees
Company mission
To secure the cyber-physical systems that underpin our lives.
Role
Who you are
- 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles
- Full professional proficiency in English and German (written and spoken) is a must
- Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial
- Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles
- Experience with Operational Technology (OT) environments and industrial networks – a strong advantage
- Solid understanding of cybersecurity principles and secure network architecture
- CCNA and/or CCNP certification is a strong plus
- Strong communication and presentation skills with the ability to engage both technical and executive stakeholders
- Customer-centric mindset with the ability to build trusted, long-term partnerships
- Willingness to travel up to 30%
What the job involves
- We’re growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity
- As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform
- You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success
- This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement
- Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value
- Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices
- Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance
- Proactively identify risks, gaps, and opportunities for improvement across customer environments
- Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams
- Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery
- Support escalations and complex technical scenarios in partnership with Support and R&D teams
- Drive executive-level technical conversations and present strategic roadmaps aligned with customers’ cybersecurity and operational objectives
- Travel up to 30% to support on-site engagements, workshops, and strategic meetings
Our take
Comprehensive cybersecurity is vital for maintaining a company's resilience against cyber threats and ensuring smooth operations. However, the rise of the Extended Internet of Things (XIoT) introduces security blind spots that pose risks to availability, integrity, and safety.
Claroty addresses these challenges with a suite of modular tools and capabilities specifically designed to secure the interconnect XIoT environment. Its solutions cater to the unique needs of industrial, healthcare, and commercial organisations, providing robust protection in an increasingly complex digital landscape.
Through its acquisition of OT healthcare specialist Medigate and its strong network of partners, Claroty has significantly expanded its global reach. Backed by major investment firms and industrial automation vendors, the unicorn company is now deployed by hundreds of organisations at thousands of sites worldwide.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2026
$150m
SERIES F
Jun 2024
$20m
LATE VC
Total funding: $911.2m
Company HQ
Koreatown, New York, NY
Leadership
Galina Antova
(Co-Founder)Founding Member of FirstBoard.io, current Member of C100 and Advisor (Cyber Security Accelerator) at SparkLabs. Former Global Head of Industrial Security Services at Siemens.
Amir Zilberstein
(Co-Founder & Chairman)Current Managing Partner at Team8. Co-Founder & former CEO/Director at both Gita Technologies and Waterfall Security Solutions Ltd.
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