Senior Product Designer, Housecall Pro
JobEx
$128-145k
+ Equity
Home services business management software
Open for applications
Home services business management software
1001+ employees
Open for applications
$128-145k
+ Equity
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- 6+ years of experience in product design, UX/UI design, or a related field
- Strong portfolio demonstrating experience designing complex digital products and end-to-end experiences across platforms
- Proven expertise with modern design platforms (i.e. Figma, Adobe Creative Suite) and fluency with AI-native tools (i.e. Figma AI, Claude, ChatGPT)
- Bachelor’s degree in design, human-computer interaction (HCI), or a related field, or equivalent work experience
- Experience working with and evolving design systems at scale
- Deep expertise in user-centered design, interaction design, accessibility, interactivity, motion, and established product design patterns
- Experience collaborating effectively within fast-moving, cross-functional product teams
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
Desirable
- A strong and thoughtful design perspective paired with openness to constructive input and the ability to communicate your rationale clearly
- Relentless attention to detail and commitment to ensuring design quality extends beyond Figma through the final product experience
- A natural drive to develop deep subject matter expertise while maintaining an understanding of the broader product ecosystem
- A collaborative mindset and the ability to bring product, engineering, and design toward a shared answer independently
- A perpetually curious mindset that drives exploration of new ideas, technologies, design approaches, and customer experiences
- A background with range that allows you to work across disciplines, or a craft you've pushed far enough to teach
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
What the job involves
- As a Senior Product Designer I, you play a pivotal role in shaping product experiences that are intuitive, innovative, and useful for our Pros. You bring strong product design expertise, exceptional aesthetic sensibilities, and a collaborative approach to solving complex customer and business problems
- You work closely with product management, design, engineering, and cross-functional partners to shape product direction, influence strategy, and create unified experiences across the product ecosystem. You balance strategic thinking with hands-on design execution, using customer insights, strong design judgment, and measurable outcomes to guide your decisions. Your work raises the bar for product quality, strengthens the overall design experience, and helps define the next generation of experiences for our Pros
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
- Design simple and beautiful product experiences that make a measurable difference in the daily lives of our Pros
- Advocate for customer needs while balancing product strategy, business goals, technical considerations, and measurable outcomes
- Facilitate and participate in user research and usability testing, synthesizing insights to continually improve experiences and elevate the quality of the product
- Shape and expand the user experience, interactions, and user interface through user flows, information architecture, sketches, wireframes, visual design, and prototypes
- Influence product direction through strong design judgment, customer insights, and close partnership with product management, engineering, design, and other cross-functional stakeholders
- Present and communicate concepts, design rationale, tradeoffs, and recommendations clearly to team members and stakeholders
- Strengthen design principles, systems, and repeatable patterns that improve consistency, accessibility, quality, and scalability across the product
- Inspire new ideas and experiences by exploring emerging interaction patterns, technologies, and next-generation interfaces
- Create guidelines and documentation that connect design intent with the teams building our products and support the delivery of thoughtful, easy-to-use experiences
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming. So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Michael joined Housecall Pro in 2015 as a Board Member, becoming CEO in 2020. They are also an Investor, Board Member, and Mentor at various early stage startups. Previously, they co-founded Waldo Photos and Founded HomeAdvisor where they served as the Co-CEO and Co-Chairman.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Prior to co-founding Housecall Pro, Adam spent over 5 years at Qualcomm as a Senior Staff Engineer/Manager and as the Director of Engineering.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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