Director of Product, Garner Health
Financial Incentives
$296-379k
This role is eligible to participate in our equity incentive and competitive benefits plans
More information about location
3 days a week in office (Financial District, NYC)
Data-powered doctor search tool
Be an early applicant
Data-powered doctor search tool
201-500 employees
Be an early applicant
$296-379k
This role is eligible to participate in our equity incentive and competitive benefits plans
More information about location
3 days a week in office (Financial District, NYC)
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 8+ years of product management experience, including 3+ years managing and developing product managers
- Demonstrated experience building and shipping financial products at scale — payments, ledgers, card programs, consumer financial experiences, or other money-movement systems
- Deep expertise in at least one of payment infrastructure (rails, settlement, reconciliation, ledger) or consumer financial products (card, rewards, reimbursement, HSA/HRA-like instruments) at scale
- Track record of leading both 0-to-1 product development and the scale-up of production systems, comfortable building net-new platforms and improving systems already moving real money
- Strong technical fluency—can credibly engage engineering on system design, data models, APIs, and reliability tradeoffs
- Exceptional written and verbal communication, with the ability to drive alignment with executives, internal teams, and external partners
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What the job involves
- We are seeking an exceptional Director of Product to lead our Financial Incentives team. This role will report to the Head of Product. Your team owns the financial layer that drives world-class engagement amongst Garner members and steers them to top-performing providers by making Garner the most convenient and affordable way to pay for healthcare
- You will lead 3-4 teams responsible for the member-facing incentive experience, our portfolio of payment mechanisms (card, HRA, HSA contributions, direct provider payment, and emerging alternatives), employer-facing plan design and coverage policies, and the core platform that adjudicates claims, moves money, and reports on it. Today, Garner reimburses $100M+/yr and growing in patient bills annually: you will be responsible for making that experience delightful for members, trusted by employers, and resilient at scale
- This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday
- Own the strategy and roadmap for Garner’s Financial Incentives portfolio, spanning the member incentive experience, the suite of payment mechanisms (card, HRA, HSA, direct provider payment), employer-facing plan design and coverage policies, and the underlying claims adjudication, payments, and ledger platform
- Build, mentor, and scale a high-performing product management team (4 PMs and growing) and develop the next generation of PM leaders at Garner
- Act as Garner’s internal and external-facing executive-level subject matter expert on financial incentives, payment mechanics, and the operational systems that move money reliably at scale
- Partner closely with Engineering, Design, Operations, Finance, Legal, Compliance, Clinical, and GTM teams to ship trusted, mission-critical products
- Define the metrics that matter and rally the organization around them
- Make sharp prioritization decisions across a portfolio with high regulatory complexity, high customer expectations, and significant 0-to-1 product surface area still to build
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2026
$100m
SERIES E
Feb 2026
$118m
SERIES D
Total funding: $279.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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