Program Manager, PlusAI

• Fluent in Japanese and English, with the ability to work professionally in both languages — written, verbal, and in real-time discussion
• Solid program management experience, with a proven track record of building and executing complex, cross-functional programs
• Excellent written and verbal communication skills, with the judgment to adapt style and approach for different audiences and cultural contexts
• Strong organizational and planning skills; a natural leader in providing structure, prioritization, and decisiveness
• Willingness and ability to travel to Japan approximately 25% of the time

Desirable

• PlusAI is looking for a Program Manager to serve as the day-to-day owner of Japan-based programs — the connective tissue between our Japanese partners and PlusAI's engineering, product, and operations teams in the Bay Area
• Independently manage ongoing programs with PlusAI’s Japanese customers, acting as the primary point of contact for program-level matters
• Serve as the connective tissue between Japan-based partner teams and PlusAI’s cross-functional engineering, product, and operations organizations in the U.S., translating context and priorities accurately in both directions
• Gather and integrate project performance and progress information from engineering, quality, and partner teams
• Prepare and deliver detailed status reports — accomplishments, upcoming deliverables, project metrics, and risk analysis — for both PlusAI leadership and partner stakeholders, in English and Japanese as needed
• Prepare and maintain detailed project plans, deliverable timelines, KPIs, and milestones across Japan programs
• Identify dependencies and risks early, and drive mitigation plans across internal teams and partner organizations
• Travel to Japan (~25%) to represent PlusAI in person at key partner reviews, program milestones, and testing activities