Senior Analyst, Included Health

• A minimum of 5 years of relevant work experience
• Bachelor's degree
• Expert proficiency in SQL and Python
• Experience with clean, maintainable, and well-documented code
• Experience with version control using Git (and related platforms like Github)
• Experience using data visualization / BI tools to build and maintain interactive dashboards for internal and external stakeholder self-service capabilities
• Experience developing data solutions that enable teams to easily access and analyze information for critical business insights
• Experience with data modeling and data warehousing concepts
• Comfort with ambiguity and defining an approach to a given question or problem using sound first principles logic
• Ability to effectively communicate complex, technical concepts to a non-technical audience
• Ability to remain seated in a stationary position for prolonged periods
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
• Ability to interact with leadership, employees, and members in an appropriate manner

Desirable

• Senior Analyst I's are responsible for quantifying and communicating Included Health's value to our clients
• This position plays a crucial role within the Insights for Business Excellence (IBEX) team, whose mission is to translate data and business context into insights that drive the best decisions and actions for our clients and for our business
• IBEX operates within the Finance organization, which has accountability for leading analytics across Included Health
• This position reports directly to the Manager, Insight Enablement & Scale, and will partner closely with other analysts focused on scale as well as analysts and actuaries on the IBEX team
• The Insight Enablement & Scale sub-team focuses on increasing speed to insight and team impact by scaling IBEX work to other IBEX teams and to our partners
• We partner closely with our Data and Growth organizations, among others, to deliver dashboards, reporting packages, and ad-hoc analysis to support the retention and growth of our clients as well as the optimization of our business strategy
• Develop robust, efficient, and integrated data models that serve as the primary data sources for client reporting and analysis
• Leverage governed data sources to build well designed content in Looker that enables and promotes self-service consumption
• Partner with other data and analytics teams across the company to establish source of truth datasets
• Support development of analytics infrastructure utilizing Python scripts and SQL queries that produce delivery of automated client reporting deliverables at scale
• Partner with cross-functional teams to resolve key data blockers that may limit the ability to deliver on analytic requests
• Engage with and serve as a collaborative partner to the Product Marketing team, Client Success team and the greater Business Acceleration Organization to meet client reporting needs at scale, demonstrating the value of our services
• Some examples of what you might work on:
• Determining the appropriate reports and analytics to scale, and strategically partnering with the team's manager and other team members to find the most efficient ways to scale insights
• Developing scalable reporting packages to support our strategic business reviews and monthly actionable insights reporting for clients
• Scaling insight generation and enabling other teams to self-serve key data through report automation and dashboarding projects
• Scaling insightful analyses to deliver to the market (e.g., supporting RFPs and proposals with refreshed market-facing metrics), supporting Included Health's growth
• Partnering with teams within IBEX and across the company to support cross-functional efforts like ensuring new product features and underlying data are incorporated into data pipelines and reporting workflows