Vice President of Revenue Operations, Later

• 10+ years of progressive experience in revenue operations, sales operations, or business operations at a SaaS, marketplace, or technology company
• 5+ years leading operations functions at the senior manager, director, or VP level, including experience managing other managers and directors (manager-of-managers scope)
• Prior experience as a VP or senior-most operations leader at a high-growth technology company, or clear readiness to step into that level of responsibility
• Deep expertise across the full RevOps stack: pipeline management, forecasting, territory design, lead routing, renewal operations, and marketing operations
• Experience in revenue enablement: building or overseeing the programs, content, and operational support that make go-to-market teams effective
• Proven experience evaluating, implementing, and rationalizing technology platforms. You've made hard calls about what to consolidate, migrate, or retire
• Hands-on proficiency with Salesforce at an advanced level; experience with HubSpot, marketing automation, and sales engagement platforms
• Demonstrated use of AI tools in your operational work: concrete examples of building workflows, automations, or analyses using AI (Claude, ChatGPT, agent frameworks, or equivalent), beyond theoretical interest
• Strong financial acumen. Comfortable with bookings forecasting, ARR/MRR modeling, and unit economics
• Experience operating across multiple segments (enterprise, mid-market, SMB/growth) and multiple GTM motions
• Executive presence and exceptional stakeholder management across C-suite, board, sales, marketing, and services teams
• A bias for action and comfort with ambiguity in a high-growth, fast-evolving environment
• How you work:
• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity

Desirable

• Later is looking for a Vice President of Revenue Operations to own and transform the operational engine behind our go-to-market business: Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and our Dev & Integrations team
• You'll own the operating model, the infrastructure, and the evolution of how Later sells, markets, serves clients, and manages a growing creator ecosystem driving $2.4B+ in verified commerce
• This is an executive role with a dual mandate
• Half the job is running the business
• You're accountable for pipeline mechanics, forecasting, territory design, lead routing, renewal operations, and the cross-functional processes that keep a high-growth company moving, supported by an experienced team that executes the work
• The other half is transforming it: evaluating and modernizing our tech stack, redesigning processes that have outgrown their original design, and leveraging AI to make the function, and the business, meaningfully faster
• You'll report to the SVP & Head of AI Operations as their operational counterpart, with the latitude and expectation to reshape how revenue operations works at Later
• You'll manage a team of experienced operators across six sub-functions, including other Directors and senior managers. Later is in the middle of a company-wide AI transformation, and this role sits at the center of it
• Beyond adopting AI tools, you'll be expected to bring your own point of view on how AI changes the way a revenue operations function works, and to lead that change for your team and the teams you support
• Later's operating model is evolving and we need a VP who can run the current business while actively building the next version of how it operates
• Run Revenue Operations:
• Be accountable for the end-to-end operational infrastructure across Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and Dev & Integrations, leading the team that delivers
• Own outcomes for pipeline mechanics, forecasting, territory design and assignment, lead routing, and deal operations across enterprise, mid-market, and growth segments
• Drive accountability for renewal and expansion operations across the client lifecycle, partnering closely with Client Services and Creator Success
• Establish and maintain the operational cadence (weekly performance reviews, monthly business reviews, quarterly planning cycles) with rigor and consistency
• Serve as the senior operational partner to the CRO, CMO, CFO, and cross-functional leadership on go-to-market execution
• Own revenue enablement strategy, ensuring sellers and go-to-market teams have the tools, content, training, and operational support to perform at their best
• Represent revenue operations at the executive table and in board-level operational narrative
• Transform How We Operate:
• Be accountable for the tech stack (Salesforce, HubSpot, Clay, ChiliPiper, Nooks, Chorus, and more)
• Evaluate what's working, what's redundant, and what needs to changeDrive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities
• Champion the redesign of processes that have scaled past their original design, from lead-to-opportunity handoffs through campaign operations workflows
• Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports
• Partner with the Director of Enterprise Data to ensure operational systems feed clean, structured data into the business intelligence and AI infrastructure layers
• Develop and own a forward-looking operations roadmap that aligns to company OKRs and the broader AI transformation strategy
• Lead the Team:
• Manage and develop three direct reports: a Principal RevOps Manager, a Director of Creator Operations, and a Head of Sales Enablement, each with established teams and domain expertise
• Own the operating model for revenue operations, including org design, hiring roadmap, and how the function evolves as the business scales
• Set clear priorities across six sub-functions running concurrent workstreams in a fast-moving environment
• Build a culture of operational excellence, intellectual curiosity, and continuous improvement
• Set strategic direction while staying close enough to the work to unblock problems, pressure-test decisions, and maintain credibility with your team