Business Analyst, Jiko
Product Team
$120-140k
2 days a week in office
Digital banking service
Open for applications
Digital banking service
101-200 employees
Open for applications
$120-140k
2 days a week in office
101-200 employees
Company mission
To evolve our financial system by bringing everyone as close to the supply of money as possible.
Role
Who you are
- A minimum of 3 years of experience working as a Business Analyst, ideally within a technology-driven or financial services environment (experience in banking or payments is a significant plus)
- A strong history of effectively eliciting, documenting, and managing diverse types of requirements (functional, non-functional, user stories, use cases, etc.)
- Experience directly engaging with customers and a variety of stakeholders (including Product Managers, Engineering, Sales, Support) to understand their needs, gather feedback, and facilitate collaborative design discussions
- Excellent written and verbal communication skills, with the ability to accurately and concisely convey complex information to both technical and non-technical audiences
- High attention to details
- Passionate about customer experience, with deep empathy for end users
- If you are located within commuting distance of the San Francisco office, you would follow the company’s hybrid schedule (2 days in the office)
- Compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs
What the job involves
- Joining Jiko’s Product team as Business Analyst, you’ll contribute to the end to end delivery of Jiko’s product roadmap
- To be successful, you’ll collaborate with a talented team of engineering and product colleagues
- You’ll also become an expert on customers, curate feedback across multiple channels, and speak directly to customers
- You’ll enjoy this role if you care deeply about helping customers succeed, enjoy creating innovative technology, and want to see ideas quickly shipped into production
- We’re looking for a passionate individual who wants to grow with the company
- The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work!
- Working directly from the strategic roadmap defined by Product Leadership, you will bring our product vision to life through rapid and progressive delivery
- Translate high-level roadmap initiatives into well-defined, phased user stories and detailed requirements that allow for iterative and value-driven development
- Design intuitive and impactful product improvements collaboratively with our Product Lead, Engineering teams and Customers, ensuring technical feasibility and alignment with user needs
- Monitor the progress of development, proactively addressing potential questions, and facilitating the swift resolution of any roadblocks to ensure timely delivery
- Conduct acceptance tests to validate that implemented features meet the defined requirements and deliver the intended user experience
- Present candidate and new features to prospective and existing customers
- Transfer knowledge and insights about recent product improvements across the entire Jiko organization
- Communicate closely with Customer Implementation and Support teams, serving as a point of expertise to address their product-related inquiries and proactively resolve potential customer issues
- Influence the evolution of the product roadmap, based on previous activities as well as competitive analysis and direct customer feedback
Our take
Jiko specializes in short-term treasury bills (T-bills). The company was founded as a mobile bank for consumers but over time, it has evolved its model, pushing into corporate money storage.
T-bills, described as ‘a short-term U.S. government debt obligation backed by the Treasury Department with a maturity of one year or less’ offers a unique solution to money storage, designed to store and move money at large scale. That, coupled with the acquisition of a nationally regulated U.S. bank, - historically the first fintech company to do so - gives Jiko a substantial niche in the fintech market.
Jiko’s own ‘Jiko Money Storage’ product aims to provide low-cost access to T-bills, from start-ups to global corporations, offering ‘highly competitive’ potential yields. However, it remains to be seen whether this model of storage will continue to prove reliable for Jiko’s customers, as the risks arising from inflation, interest rate, and opportunity cost play a large factor into T-bills return of investment. Nevertheless, Jiko has enjoyed increasingly impressive rounds of funding to date, indicating that its product pitch is turning heads.
Freddie
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2024
$29m
SERIES C
Oct 2022
$40m
SERIES B
Total funding: $118.4m
Company HQ
Financial District, San Francisco, CA
Leadership
Stephane Lintner
(Co-Founder & CEO)Also the Chairand Acting President of HelicitySpace, previously held various titles at Goldman Sachs.
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