Senior Manager of Product Design, Clio

• 10+ years of experience in product design, SaaS experience is preferred, but not required
• 5+ years of experience managing and leading product design teams
• Proven track record of shipping high quality, impactful work
• Demonstrated ability to build and lead high-performing design teams
• Demonstrated ability to make hard decisions with accountability and transparency
• Removes ambiguity, is adaptable and flexible
• Understand key business metrics and how to connect them to Design
• Excellent cross-disciplinary collaboration and organizational agility
• Expert in user research methodologies and the ability to translate research findings into actionable design strategies
• Strong understanding of interaction design principles, data visualization and information architecture
• Proven ability to work in a fast paced environment
• Experience working on large-scale, complex projects, and agile development processes
• Expert in design and prototyping tools (e.g., Figma, Miro, Etc)
• Experience with accessibility standards (WCAG)

Desirable

• We are seeking a strategic and experienced Senior Manager, Product Design to lead our Documents design team and contribute to our growing Product Design team
• Reporting to the Senior Director, Product Design, you will play a critical leadership role as part of the extended design leadership team, you’ll be responsible for the Clio Documents experience (drafting, analyzing, automation, storage), which is fundamental to how lawyers practice law
• You will drive design strategy, foster a high-performing team, and partner closely with Product and Engineering leadership to deliver exceptional user experiences
• Strategic Design Leadership: Define and and partner to drive the design vision and strategy for the Documents UX, partnering with Product and Engineering to translate business goals, data, customer insights into actionable design strategies and solutions
• Team Leadership & Mentorship: Build, lead, and mentor a team of product designers, fostering a culture of collaboration, innovation, and excellence
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle
• Design Process & Standards: Establish and continuously improve design processes, standards, and best practices, ensuring consistency and scalability across the Documents experience
• User-Centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements
• Stakeholder Communication: Effectively communicate design concepts, strategies, and rationale to stakeholders at all levels, influencing product direction
• Performance Management & Development: Hire and develop the best. Conduct performance reviews, provide feedback, and support the professional development of your team
• Resource Planning: Manage design resources and forecast future needs, ensuring the team is adequately staffed to meet product goals
• Design System Contribution: Contribute to and evolve Clio’s design system, ensuring consistency and efficiency across the platform