Digital Product Owner, M&G
+ Share Save and Share Incentive Plan
International savings and investments company
Posted today
International savings and investments company
1001+ employees
Posted today
+ Share Save and Share Incentive Plan
1001+ employees
Company mission
To help people manage and grow their savings and investments, responsibly.
Role
Who you are
- Job Level: Experienced Colleague
- Customer‑centric mindset, able to translate insight into actionable work
- Data‑driven approach, confident interpreting digital performance and research
- Clear communicator, skilled at articulating value, rationale, and next steps
- Skilled collaborator working across delivery, UX, operations, risk, and compliance
- Understanding of agile delivery, backlog refinement, and product lifecycle
- Experience working in digital delivery or change, preferably within financial services
- Strong understanding of digital channels, servicing journeys, and user‑centred design
- Ability to manage a backlog, support roadmap planning, and prioritise effectively
Desirable
- Exposure to data analytics methods, insight tools or digital analytics
- Awareness of UK life and pensions products and servicing models
What the job involves
- The Digital Product Owner plays a key role in shaping and delivering digital servicing journeys across our proposition and servicing estate
- The role ensures that digital changes support customer and adviser needs, meet regulatory expectations such as Consumer Duty, and improve the end‑to‑end experience
- Working within a multi‑disciplinary team, the Digital Product Owner manages a continuous flow of discovery, definition and delivery activity, ensuring that work is clearly articulated, prioritised, and aligned to strategic outcomes
- Develop, maintain, and communicate a 6‑month rolling roadmap for their product area, ensuring alignment to team outcomes, customer needs, and business priorities
- Maintain a 3‑month prioritised story backlog, ensuring each item is clearly defined, value‑focused and ready for delivery
- Lead ongoing discovery to shape future opportunities—working with insight, UX, data, and operational teams to explore customer problems and assess feasibility and value
- Support the delivery of digital changes by shaping backlog items, defining acceptance criteria, and ensuring delivery teams understand required outcomes
- Use insight, performance analytics, research and adviser feedback to identify opportunities for improvement and inform prioritisation
- Collaborate closely with engineering, UX and operational colleagues to ensure digital changes are high‑quality, compliant, accessible, and operationally sustainable
- Contribute to governance, risk and reporting processes, ensuring regulatory expectations (including Consumer Duty) are met
- Support the continuous improvement of agile practices and effective team ways of working
Application process
- End Date: June 22, 2026
Our take
Established through a merger with Prudential's UK and Europe operation in 2017, M&G has emerged as a leading savings and investment company. Combining five prominent brands under one umbrella - M&G Real Estate, M&G Investments, Pru, M&G Wealth, and Infracaptial - the company boasts a robust global financial services operation.
M&G's commitment to enhancing its platform's offerings is evident through substantial investments in service and support infrastructure. Innovations such as deep back-office integration, cloud-based customer relationship management tools, and e-signature software underscore the company's dedication to providing top-notch solutions.
Catering to a diverse clientele ranging from individuals to major enterprises, M&G continues to expand its international presence. It reported an impressive £1.8 billion in flows from open business in 2025, and continues to diversify and leverage advancements in AI and Big Data. This approach should help the company maintain its position as a key player in the ever-evolving landscape of savings and investment.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- 8% non-contributory pension plus up to 5% matching
- Life Assurance & Death in Service
- Support, feedback and development programmes to help you reach your full potential
- Flexible culture and ways of working
- Focus on health & wellbeing
- 30 days holiday as standard (excluding bank holidays), with the ability to purchase an additional 5 days
- Time off when you need it includes carer's leave, faith leave, grandparent leave and career breaks
- New parents receive up to 26 weeks of full pay while on leave
- 4-week back-to-work transition for new parents: work 80% of your contractual hours, be paid for 100%
- New parents can take family leave in flexible blocks within the first year of birth/adaoption
Company HQ
City of London, London, UK
Leadership
Andrea Rossi
(Group CEO)Co-Founder & Director at REsustain. Former CEO of AXA, and was an FC Girondins de Bordeaux Board Member.
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