Senior Manager of Solution Engineering, Socure

DocV

$220-250k

+ Offers Equity + Offers Commission

Senior and Expert level

Remote from US

More information about location

Digital ID verification & fraud protection

Be an early applicant

Digital ID verification & fraud protection

501-1000 employees

FintechB2BArtificial IntelligenceSecurityBig dataMachine LearningFinancial ServicesSaaSCyber SecurityIdentityFraud

Be an early applicant

$220-250k

+ Offers Equity + Offers Commission

Senior and Expert level

Remote from US

More information about location

501-1000 employees

FintechB2BArtificial IntelligenceSecurityBig dataMachine LearningFinancial ServicesSaaSCyber SecurityIdentityFraud

Company mission

To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.

Job

Company

Role

Who you are

8+ years of engineering, solutions engineering, or technical consulting experience
At least 3 years of experience leading customer-facing or hybrid engineering teams
Strong understanding of APIs, SDKs, and enterprise integration patterns
Ability to deliver production-quality solutions in fast-paced, ambiguous environments
Strong communication skills and experience working across technical and non-technical stakeholders

What the job involves

DocV Solution Engineering is part of the Product Engineering organization and plays a critical role in accelerating customer adoption, enabling the field, and improving system reliability
We are seeking a Senior Manager to lead the DocV Solution Engineering team and partner closely with Customer Success, Commercial, Product, and Engineering teams
This role focuses on short-term, high-impact technical work that enables revenue, accelerates rollout of new DocV features, and improves platform stability—while core backend and frontend teams remain focused on long-term product roadmap delivery
Build and lead a Solution Engineering team embedded within Product Engineering
Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes
Deliver short-term technical initiatives that enable field teams and support active customer engagements
Collaborate directly with customers on complex DocV integrations and deployment challenges
Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities
Identify and address integration-related technical debt to improve reliability, stability, and operational robustness
Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams
Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate
Anticipate recurring customer and field needs and drive scalable, repeatable solutions

Our take

Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.

The engine delivered by Socure encompasses Know Your Customer (KYC), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers and preventing online fraud. Additionally, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.

Socure has rapidly escalated in popularity and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalise on the ever-growing importance of identity verification and trust.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-22% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (last 2 of 8 rounds)

Nov 2021

$450m

SERIES E

Mar 2021

$100m

SERIES D

Total funding: $646.6m

Company benefits

Health: Comprehensive medical coverage, including vision, dental, and FSA
Parental Leave: Generous leave allowance for parents-to-be
401k: Pre-tax savings for retirement
Life Insurance: Protect your family in case of emergency
PTO: Take as much time as you need, when you need it
100% Remote: Work from anywhere anytime, whatever suits your lifestyle
WFH Allowance: Generous reimbursement program to maximize your WFH setup
Deskpass: Work in an office environment whenever you feel the need
Mental Health Provider: Connect with clinicians when you need it
Learning & Development: Self-education allowance & free career coaching
Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
Fertility Provider: Family planning solutions for those interested
Personal Legal Support: Significant discounts with RocketLawyer

Company HQ

Incline Village, NV

Leadership

Johnny Ayers

(Founder & CEO)

Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.

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