Inbound Sales Development Representative, Proton

• Sales Driven: You have a proven track record in inbound sales or business development, preferably in SaaS or cybersecurity
• Process Oriented: You understand the importance of SLAs and can manage time effectively to meet aggressive response targets without sacrificing quality
• Qualified Communicator: You are business-fluent in English. Additional fluency in German and/or French is also a must
• Tech Savvy: You are comfortable navigating CRMs (HubSpot experience is essential) and modern sales intelligence tools
• Mission Aligned: You care about digital rights and privacy, making it easy to authentically advocate for Proton’s value proposition
• Resilient & Adaptable: You can handle high volumes of inbound traffic while maintaining a personalized, consultative approach
• Proficient with modern outreach stacks: Clay, Instantly, Gong, LinkedIn Sales Navigator, multichannel sequencing platforms, and a CRM (Salesforce, HubSpot, etc.)
• Comfortable working with simple reporting dashboards to track activity, conversion and forecast meeting volume
• High‑energy & competitive – thrives on quota‑driven environments and loves beating targets
• Resilient & tenacious – sees rejection as the data that will help us develop an expert understanding of where we win the most
• Customer‑centric – quickly uncovers prospect pain points and frames the conversation around value
• Tech‑savvy – embraces automation to eliminate manual grunt work and focus on high‑impact activities
• Growth-Oriented – ready to take the next step in your sales career by not only qualifying deals, but closing them as well
• Deal Qualification Mastery – Expert at effectively qualifying strong business opportunities based on product fit & ability to solve customer challenges
• Outreach Excellence – Confident phone presence, written communication skills, and objection navigation
• Tool Mastery – Strong familiarity with Clay, Instantly, Gong, LinkedIn Sales Navigator, and CRM reporting
• Data‑Driven Optimization – Ability to analyse response SLAs & conversion metrics and iterate tactics rapidly
• Disciplined & Motivated – Self‑starter who can build their day around effective prioritization for lead qualifying, follow-up, and deal closure
• Coaching Mindset – Willing to share best practices and uplift newer teammates
• Feedback‑Oriented – Actively seeks input from peers and managers to improve performance
• Adaptable – Quickly pivots to new verticals, market shifts, or product updates
• Collaborative – Works fluidly with Marketing, Product and Sales Ops to align on what good looks like for new business growth.

Desirable

• We are looking for a driven, fully fluent German and/or French speaking Inbound Sales Development Representative to join our Proton for Business team
• In this role, you won’t just be processing leads; you’ll be the first point of contact for organizations ready to secure their digital infrastructure
• You will manage high-volume inbound traffic, qualify high potential opportunities using the SPICED framework to generate new business for our Account Executives, and also take on a full sales cycle role, directly closing smaller, high-velocity business within our Prosumer/Small Office segment
• If you thrive in a fast-paced environment, love mastering complex tech stacks, and want to play a key role in driving growth for products you genuinely believe in, we want to hear from you
• Own the Inbound Pipeline: Manage and respond to all inbound requests submitted via Proton’s contact sales forms across our entire product suite
• Strategic Prioritization: Utilize our lead scoring system to categorize leads by intent (High, Medium, Low) and ensure strict adherence to our first response time SLAs
• Qualify & Convert: Conduct qualification discussions using the SPICED framework (Situation, Problem, Impact, Critical Event, Decision) to identify genuine business opportunities for Account Executives
• Close Deals: Independently close transactions for smaller requirements, turning high-volume inquiries into immediate revenue
• Metrics & Continuous Improvement – Own daily/weekly activity KPIs (call and email tasks, touches, meetings booked) and funnel metrics ( first response time, conversion rates, meeting‑to‑pipeline ratio). Use CRM dashboards to surface insights and iterate outreach scripts
• Cross-Functional Collaboration: Partner closely with Product Business Units, Marketing, and Customer Success to ensure seamless handoffs and gather market feedback
• Cultural Ambassadorship – Model a high‑energy, resilient mindset; mentor newer BDRs on phone etiquette, objection handling, process flows and tool mastery