Senior Software Engineer, Orum
Dialer Team
Offers Equity
3 days a week in office
AI-powered Live Conversation Platform to supercharge sales
Open for applications
AI-powered Live Conversation Platform to supercharge sales
101-200 employees
Open for applications
Offers Equity
3 days a week in office
101-200 employees
Company mission
Orum's mission is to bring the buzz back to the sales floor.
Role
Who you are
- If you enjoy solving complex, high-impact problems at the intersection of systems and AI, this team is at the heart of Orum’s innovation
- Proven experience owning features or products through the full lifecycle - from discovery to release to iteration
- 6+ years of professional software development experience
- 3+ years of experience building applications with JavaScript/TypeScript
- Experience working with an RDBMS using SQL
- Deep appreciation for simple, maintainable, and well-tested code
What the job involves
- As a Senior Full Stack Software Engineer, you'll take end-to-end ownership of critical product features, delivering seamless, high-impact user experiences in close collaboration with Product Managers and Designers
- Our current stack includes Node.js, TypeScript, React, Ruby, PostgreSQL, Google Cloud Platform, and FreeSWITCH
- The Dialer team owns the core of Orum’s platform, powering millions of outbound calls and generating the rich conversation data that drives our product
- This is a highly technical, real-time system where milliseconds impact connect rates and outcomes
- You’ll work on distributed systems for parallel dialing, call routing, and real-time audio built for speed, reliability, and scale, while also helping embed AI-driven intelligence into the dialer to continuously improve connect rates and optimize call strategies
- Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement
- Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition
- Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap—we value engineering, product, and design equally
- You are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment
- Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable
Our take
While Customer Relationship Management (CRM) platforms such as Salesforce and Salesloft have undoubtedly helped shorten the sales cycle, particularly by helping generate high value leads, the onus is still on sales teams to manually reach out to potential customers.
This part of the sales process has long been taken at face value, despite how much time sales agents lose by calling bad numbers, reaching voicemail, and navigating existing account data.
Orum is aiming to change this with an AI-powered platform that filters out poor numbers and automates voicemails. It calls multiple numbers simultaneously, all in a bid to get sales reps on live calls as quickly and often as possible. That Orum plugs into the major CRMs like Salesforce, rather than competing with them, should help its cause.
Orum’s trajectory has been very positive thus far, frequently expanding its headcount, achieving impressive Series B funding and winning a number of high-profile customers such as Salesforce partner Simplus and data protection company Clumio.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2022
$22m
SERIES B
Jul 2021
$25m
SERIES A
Total funding: $51m
Company benefits
- 100% remote since day one: Work from a location that fits your lifestyle, not one that fits a commute.
- Top-notch Healthcare, Dental & Vision insurance
- Equity options
- $1000 budget for work related equipment that is yours to keep!
- Epic offsite company retreats
- Paid Parental Leave
- Company ERG - Women Of Orum (WOO)
- Life Insurance, Accidental Death & Disability coverage
- 401K savings plan
- Orum Days Off (1st Friday of every month, two weeks off at the end of the year, and many additional observed holidays)
Company HQ
Capitol District, Austin, TX
Leadership
Jason Dorfman
(Co-Founder & CEO)Spent five years at data security company Rubrik, including a spell as Head of Corporate Sales. Advisor to Observe.ai and Koffa. Previously founded tech company Cycle Applications.
Karthik Viswanathan
(Co-Founder & CTO)Former Instructor at Stanford University's Department of Computer Science. Spent two years as CRM company Affinity's Head Of Engineering, after interning at Stripe and Mozilla.
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