Staff Product Manager, Sprout Social
Integrations
$164.8-206k
More information about location
All-in-one social media management platform
Be an early applicant
All-in-one social media management platform
1001+ employees
Be an early applicant
$164.8-206k
More information about location
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- This is an individual contributor role requiring deep technical fluency in integration architecture (APIs, managed packages, platform events, OAuth/permission models) paired with strong commercial judgment on what's worth building, for whom, and when
- We’re looking for an entrepreneurial and visionary product manager to help our company build the right integrations strategy
- 10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environment
- Proven success leading initiatives in a multi-product portfolio company
- Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions
- Experience partnering with distributed engineering teams across different time zones
- A default toward over communication: written specs, recorded walkthroughs, decision logs, and proactive status instead of waiting to be asked
- Even if your background doesn’t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter
What the job involves
- Sprout Social is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem
- This role sits at the center of a critical shift for Sprout: moving from bespoke, one-off partner integrations toward a scalable, platform-based integration model that reduces engineering lift per partner while expanding the ecosystem of systems that connect to Sprout
- Own individual integrations strategy end-to-end from pricing and packaging to distribution strategy to GA readiness, including ongoing relationship management with cross-functional teams
- Partner closely with Engineering to sequence integration investments, balancing near-term customer/revenue commitments against longer-term platform scalability
- Define and execute platform-based integration strategies (e.g., generalized APIs or connectors) that let customers self-integrate, reducing the need for bespoke builds per vendor
- Serve as the key driver of integration lifecycle management, from alpha and beta through GA and post-launch scaling, aligning with strategic partners and key customers on roadmap, timeline, and requirements at each stage
- Own permissioning, security, and licensing model decisions for packaged integrations (managed packages, namespace strategy, license management)
- Build the business case and prioritization framework for new integration bets, including clear kill criteria and proof points before scaling investment
- Act as connective tissue between GTM, Partnerships, and Engineering to ensure integration work is commercially viable, not just technically sound
- Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our core
- Within 1 month, you’ll plant your roots, including:
- Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
- Learning the current state of integrations at Sprout, along with future product and technical roadmaps
- Diving into our products to learn about what makes our software unique and why customers love our products
- Beginning to understand the capabilities and limitations of our integrations
- Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity
- Get hands-on with Sprout’s products, experiencing them from the customer’s perspective
- Establishing a working cadence with your engineering partners in Poland, including how you'll handle handoffs, async decisions, and the daily overlap window
- Within 3 months, you’ll start hitting your stride by:
- Partnering with senior product leaders to define key success metrics for your role and teams and how you will measure against them
- Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes
- Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success
- Within 6 months, you’ll be making a clear impact through:
- Becoming an expert in Sprout's integration ecosystem and confidently speaking to partner strategy, technical tradeoffs, and platform roadmap with internal and external stakeholderS
- Owning the integration roadmap and delivering measurable results on key strategic initiatives
- Identify key opportunities to improve cross-team collaboration and alignment
- Standing up working cadences to build and deliver on product roadmap and outcomes in partnership with design, engineering, and GTM teams
- Within 12 months, you’ll make this role your own by:
- Consistently meeting and exceeding established performance targets
- Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback
- Continue to evolve Sprout’s product culture, shaping the next generation of product managers
- Surprise us! Use your unique ideas and abilities to change our integration capabilities at Sprout in beneficial ways that we haven’t even considered yet!
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has established a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritising its customer service tools, where Sprout Social appears to be generally recognised as superior.
To double down on serving the social commerce market and carve out a distinctive niche ahead of this e-commerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify, Canva and Facebook Shops. It is also a member of the TikTok marketing partner program and has continued to receive accolades for its software.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company HQ
Chicago Loop, Chicago, IL
Leadership
Justyn Howard
(Co-Founder & CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(Co-Founder & Board Member)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
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