Account Director, Vynteligence
Digital platform for transforming complex analog work
Open for applications
Digital platform for transforming complex analog work
21-100 employees
Open for applications
21-100 employees
Company mission
To create a more human business environment, powered by more human communications and using technology to simplify and improve our working lives.
Role
Who you are
- Proven experience in B2B SaaS account management, customer success, or a similar revenue-linked role, ideally with clients who use field agents or contractors in the physical world (think utilities, gas, energy, telecoms)
- A strong track record of renewals, upsells, and driving expansion within an existing customer base
- A structured, strategic approach to account planning, including familiarity with Gold/Blue Sheets, MEDDIC, or similar frameworks
- Exceptional relationship-building skills, with the ability to earn trust, influence stakeholders, and operate as a strategic partner
- The confidence and commercial acumen to own a quota, forecast accurately, and prioritise opportunities based on impact
- A proactive, curious mindset and the ability to work cross-functionally with Product, Marketing, and Engineering teams
- High integrity and a customer-first approach, aligned with our values of Simplicity, Velocity, Mutuality, and Trust
What the job involves
- We are a fast-growing SaaS company, and as we scale our team across product, engineering, and go-to-market functions, we're looking for an Account Director who can help us grow and serve our amazing customers
- Own and deliver a revenue quota, increasing ARR through timely renewals and strategic upsell opportunities across your portfolio
- You will travel the UK working with on customer sites to close existing opportunities and identify new revenue opportunities
- You will be responsible for the renewals of existing platform use & will engage with Vyn CS team to ensure full utilisation, expanding adoption of workflows, use cases and best practices
- Be responsible for cold calling (or gaining referrals) into new business units
- Grow our ecosystem within each customer, nurturing champions, cross-functional engagement, and wider product utilisation
- Continuously update the Blue & Gold sheets for the accounts as relationships & deals progress and support long term growth
- Manage & arrange the Business Unit QBRs & lead on meeting agenda that demonstrates business value, align goals and identify future expansion opportunities
- Work alongside the Sector VP who supports in setting strategic direction, Product Services lead who leads on Solution Design & CS who manage & improve ongoing usage
- Attend site visit & testing days (Vyn fund PPE requirements) and industry events
- Drive customer advocacy, securing references, testimonials, and customer stories in partnership with Marketing
Our take
As businesses adapt to more mobile-first strategies, Vyntelligence noticed that the tools these companies use need to be adapted to that environment. The company creates business workflow tools that integrate high-value human intelligence through visual exchange solutions.
This elevating of the human touch within mobile-first involves the capturing of complex information and data through short videos. Leveraging the latest advances in AI, Vyntelligence’s computer vision technology can extract vital information from video data, labelling and extracting information to speed up customer response times, and critical decision-making for product teams.
Growth funding awarded by Octopus Ventures in 2024 will enable Vyntelligence to grow across the UK, Europe and the US. Partnerships with US candidate intelligence company Eightfold AI and Spanish fibre optics provider Lyntia indicate that Vyntelligence’s expansion is already underway.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Nov 2025
$30m
SERIES B
Total funding: $30m
Company benefits
- A tax-efficient employee stock ownership plan scheme (ESOP)
- Generous paid time off
- Private health coverage
- Access to wellbeing platform
Company HQ
London, UK
Leadership
Kapil Singhal
(Co-Founder & CEO)Previously the Global Head of Sales at Aricent and was an Engineer at Ericsson.
Arti Khanna
(Co-Founder)Worked in Strategic Offer Management at Aricent, Product Management at Flextronics Software Systems, and Hughes Software Systems and was a Solutions Architect at Hughes Software Systems.
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