Solutions Engineer, Choco
$90-115k
Offers Equity
T/W/Th in office
3 days a week in office
Enabling a sustainable food system
Open for applications
Enabling a sustainable food system
201-500 employees
Open for applications
$90-115k
Offers Equity
T/W/Th in office
3 days a week in office
201-500 employees
Company mission
To lead a change in one of the oldest industries on the planet.
Role
Who you are
- 2+ years of experience in solutions engineering, IT/ERP consulting, or systems integration
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
- Experience managing end-to-end API integrations, including requirements gathering, solution design, implementation, testing, deployment, and ongoing support across multiple customer environments
- Experience with low-code or automation tools such as n8n, Zapier, and Tray.ai
- Basic programming knowledge (e.g. JavaScript or Python) and working knowledge of REST APIs, JSON/XML, webhooks, authentication (OAuth, API keys), and data mapping
- Strong analytical and problem-solving skills with a collaborative, solution-focused mindset
- Excellent communicator with the ability to make complex ideas clear and simple
- This position requires in-office attendance 3 days per week (T/W/Th) in our Chicago office
Desirable
- Experience with the ERP or ordering systems common among food and beverage distributors
- Background in food distribution, supply chain, or B2B SaaS
- Familiarity with EDI, SFTP/flat-file integrations, or basic SQL
- Comfort using AI tools to speed up discovery, documentation, and integration builds
What the job involves
- As a Solutions Engineer, you will deliver fast, reliable, API driven integrations for mid market customers by translating business workflows into scalable, repeatable technical solutions
- You will partner closely with Sales and Customer Success to deliver best in class integration experiences that drive adoption and long term success
- This role is primarily customer facing, with a strong focus on solution design and customer outcomes rather than hands on coding or software development
- You'll build integrations primarily with low-code tools, using light scripting where needed
- Design, build, and deliver integrations between Choco and customer systems using low-code tools (e.g. n8n and Tray.ai)
- Own integration projects end-to-end from discovery to go-live and ongoing improvement
- Partner with Account Executives in pre-sales by leading technical discovery, proofs of concept, and integration scoping
- Troubleshoot and maintain integrations to ensure reliability and performance, and document integration designs for clean handoffs to Customer Success
- Collaborate closely with Customer Success, Implementation, and Product teams, sharing customer feedback to help shape the product roadmap
- Share best practices and contribute to scaling integration delivery globally
Our take
The restaurant industry has seen vast technological innovations throughout the last decade, yet the state of supply chain ordering and administration does not reflect this. Restaurants are still using archaic paperwork to order from suppliers, and this has the tendency to become clunky, inaccurate, and result in food waste. Choco exists to improve this situation by connecting restaurants and suppliers through its food ecosystem management software.
Choco isn't the only company to notice the potential for disruption in this space, but it has taken a unique approach by providing bespoke inventory applications and analytical tools to both restaurants and suppliers. Because of this, it has a large and rapidly growing userbase and its supply chain now links more than 31,000 businesses globally, with more than £1.2 billion in goods traded on its platform.
It's also raised large amounts of capital in several funding rounds and achieved unicorn status with a valuation exceeding $1 billion. It now has eyes on expansion, currently working with clients across the U.S. and Europe but also planning to begin operations in South America, the Middle East, and Asia in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2023
$27.9m
LATE VC
Dec 2022
$36.8m
LATE VC
Total funding: $339.3m
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Daniel Khachab
(Co-Founder & CEO)Experienced as Global Venture Development Manager and CEO of Rocket Internet SE.
Julian Hammer
(Co-Founder)Before co-founding Choco, they freelanced in Product & Marketing with Ace & Tate, BuzzHire and UpLabs. Before that, they were a Senior Venture Associate with EPIC Companies and the Head of Marketing Intelligence for Global Savings Group.
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