Employee Relations Manager, Zeta Global
$115-125k
+ Equity + Stock Purchase Plan
Office located in Tristate, NY
Cloud-based marketing technology
Job no longer available
Cloud-based marketing technology
1001+ employees
Job no longer available
$115-125k
+ Equity + Stock Purchase Plan
Office located in Tristate, NY
1001+ employees
Company mission
To empower enterprises to thrive in a digital ecosystem with intelligence, individuality and integrity.
Role
Who you are
- 3-5 years of experience in Employee Relations, Human Resources, or a related role
- Strong understanding of employment laws, workplace policies and HR best practices
- Experience conducting workplace investigations and conflict resolution
- Ability to handle sensitive and confidential information
- Ability to quickly identify patterns in workplace issues and implement preventative strategies
- Tough skin—ability to handle complex, high-stakes situations without becoming overwhelmed
- Strong emotional intelligence and resilience—able to balance empathy with the ability to stay composed under stress
- Tech-savvy mindset—experience with HRIS, case management tools, and process automation
- Analytical skills, with the ability to review trends, generate reports, and provide data-driven recommendations
- Ability to push back on leadership and provide direct, constructive feedback, even in high-pressure situations a plus
- Experience working in fast-paced, high-growth, or tech-driven environments is a plus
- Bachelor’s degree
What the job involves
- Zeta Global is seeking a detail-oriented, proactive Employee Relations Specialist to join our People & Culture team
- This individual will play a critical role in fostering a fair, inclusive, and high-performing workplace by managing employee relations matters, ensuring compliance with employment laws, and promoting a positive employee experience
- The ideal candidate is a problem solver, strong communicator, and trusted advisor who can effectively handle workplace investigations, conflict resolution, and policy interpretation while partnering closely with HR leaders, managers, and employees reporting to the VP, US People Partners
- Conduct thorough, fair, and impartial workplace investigations related to employee concerns, policy violations, and performance issues
- Create and formalize a streamlined, reliable evaluation, assessment process for the HRBPs and Managers to follow
- Provide guidance and recommendations to managers and employees on employee relations issues, performance management, and conflict resolution
- Maintain detailed documentation of investigations, ensuring compliance with company policies and legal standards
- Advise leaders on corrective actions and disciplinary measures, ensuring alignment with company policies and best practices
- Design and own off-boarding process (inclusive of termination) to automate and streamline documentation and experience
- Lead and manage any shifting re-organizations and people impacts
- Interpret and enforce company policies, ensuring consistent application across all teams and departments
- Stay up-to-date on federal, state, and local employment laws, ensuring HR policies and procedures remain compliant
- Manage required global compliance trainings
- Partner with Legal and HR teams to mitigate risks and proactively address workplace issues
- Assist in developing and updating employee handbooks, policies, and guidelines to reflect best practices and legal requirements
- Act as a trusted resource for employees, providing guidance on workplace concerns and promoting a positive work environment
- Handle exit interviews and analysis to data and report for trends
- Support initiatives that foster employee engagement, inclusion, and well-being
- Assist in designing training programs for managers and employees on topics such as workplace ethics, conflict resolution, and compliance
- Partner with HR Business Partners and leadership to address trends in employee concerns and proactively implement solutions
- Maintain accurate employee relations case records and provide trend analysis to leadership
- Leverage HR data and analytics to identify patterns, improve processes, and drive data-informed decision-making
- Assist in HR audits and compliance reviews, ensuring all employee relations matters are handled with integrity and confidentiality
- Assist with new hire onboarding (offer letters, introductions)
- Travel: Minimal, as required for training purposes
Our take
Zeta Global is a cloud-based marketing technology company that specializes in marketing platforms and customer relationship management software. Its Zeta Marketing Platform uses proprietary data, predictive AI, and omnichannel technology to personalize interactions with customers at every point of contact.
Co-founded by David Steinberg and former Apple CEO John Sculley, Zeta works with more than one thousand customers including high-profile clients such as BMW, Samsung, CNN, and Volvo. While the company may not have the balance sheets of direct competitors such as Salesforce, Oracle, or Adobe, Zeta remains profitable having raised over $300M in funding.
Zeta's 2021 bid for IPO status was met with a lower-than-expected stock valuation, but it remains confident that its shift to the public sphere will help diversify its enterprise customers and further embed itself in the data industry. In 2022, it achieved carbon neutrality and launched a thought leadership campaign called Zeta NEXT in 2024, indicating its steps towards being a market leader.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(CEO)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Vice Chairman of the Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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