Employee Relations Manager, Zeta Global
$115-125k
+ Equity + Stock Purchase Plan
Office located in Tristate, NY
The AI marketing cloud
Job no longer available
The AI marketing cloud
1001+ employees
Job no longer available
$115-125k
+ Equity + Stock Purchase Plan
Office located in Tristate, NY
1001+ employees
Company mission
To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.
Role
Who you are
- 3-5 years of experience in Employee Relations, Human Resources, or a related role
- Strong understanding of employment laws, workplace policies and HR best practices
- Experience conducting workplace investigations and conflict resolution
- Ability to handle sensitive and confidential information
- Ability to quickly identify patterns in workplace issues and implement preventative strategies
- Tough skin—ability to handle complex, high-stakes situations without becoming overwhelmed
- Strong emotional intelligence and resilience—able to balance empathy with the ability to stay composed under stress
- Tech-savvy mindset—experience with HRIS, case management tools, and process automation
- Analytical skills, with the ability to review trends, generate reports, and provide data-driven recommendations
- Ability to push back on leadership and provide direct, constructive feedback, even in high-pressure situations a plus
- Experience working in fast-paced, high-growth, or tech-driven environments is a plus
- Bachelor’s degree
What the job involves
- Zeta Global is seeking a detail-oriented, proactive Employee Relations Specialist to join our People & Culture team
- This individual will play a critical role in fostering a fair, inclusive, and high-performing workplace by managing employee relations matters, ensuring compliance with employment laws, and promoting a positive employee experience
- The ideal candidate is a problem solver, strong communicator, and trusted advisor who can effectively handle workplace investigations, conflict resolution, and policy interpretation while partnering closely with HR leaders, managers, and employees reporting to the VP, US People Partners
- Conduct thorough, fair, and impartial workplace investigations related to employee concerns, policy violations, and performance issues
- Create and formalize a streamlined, reliable evaluation, assessment process for the HRBPs and Managers to follow
- Provide guidance and recommendations to managers and employees on employee relations issues, performance management, and conflict resolution
- Maintain detailed documentation of investigations, ensuring compliance with company policies and legal standards
- Advise leaders on corrective actions and disciplinary measures, ensuring alignment with company policies and best practices
- Design and own off-boarding process (inclusive of termination) to automate and streamline documentation and experience
- Lead and manage any shifting re-organizations and people impacts
- Interpret and enforce company policies, ensuring consistent application across all teams and departments
- Stay up-to-date on federal, state, and local employment laws, ensuring HR policies and procedures remain compliant
- Manage required global compliance trainings
- Partner with Legal and HR teams to mitigate risks and proactively address workplace issues
- Assist in developing and updating employee handbooks, policies, and guidelines to reflect best practices and legal requirements
- Act as a trusted resource for employees, providing guidance on workplace concerns and promoting a positive work environment
- Handle exit interviews and analysis to data and report for trends
- Support initiatives that foster employee engagement, inclusion, and well-being
- Assist in designing training programs for managers and employees on topics such as workplace ethics, conflict resolution, and compliance
- Partner with HR Business Partners and leadership to address trends in employee concerns and proactively implement solutions
- Maintain accurate employee relations case records and provide trend analysis to leadership
- Leverage HR data and analytics to identify patterns, improve processes, and drive data-informed decision-making
- Assist in HR audits and compliance reviews, ensuring all employee relations matters are handled with integrity and confidentiality
- Assist with new hire onboarding (offer letters, introductions)
- Travel: Minimal, as required for training purposes
Our take
Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.
Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.
Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(Co-Founder, CEO & Chairman of the Board)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Co-Founder, Vice Chairman of ther Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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