Senior Manager of Solution Engineering, Gong
$255-300k
OTE
AI OS for revenue teams
Posted today
AI OS for revenue teams
1001+ employees
Posted today
$255-300k
OTE
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- A proven track record of building and managing high-performing sales engineering teams for 3+ years
- 10+ years of relevant sales engineering experience
- Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development
- Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle
- Ability to foster trust and collaboration among team members and cross-functional stakeholders
- Strong business acumen with a deep understanding of key personas and workflows within a GTM organization
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
- Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON
- Understanding of security and privacy considerations related to SaaS systems
- Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively
- Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving
What the job involves
- The mission of our Solution Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes
- As a senior manager on our Solution Engineering team, you will be instrumental in building and leading a team of Solution Engineers dedicated to our strategic enterprise business unit. You will work closely with cross-functional stakeholders and guide the team in solution-based selling of our industry-leading Revenue AI platform
- Build & lead a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using our Gong platform
- Recruit, mentor, and empower Sales Engineers to maximize their potential and contribute effectively to team and company goals
- Play an active role in training team members on new features, processes, and collateral, fostering continuous learning and development
- Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth
- Develop and implement streamlined processes and create impactful collateral to support the team and enhance stakeholder engagement
- Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution
- Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives
- Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is focused on expanding its reach internationally and forging new partnerships, capitalising on the boom in demand for AI - which has seen the company reach an ARR run rate of $500 million.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(CEO & Co-Founder)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(CPO & Co-Founder)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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