People Business Partner, Steno
$130-160k
+ Equity
More information about location
Court reporting and litigation services
Be an early applicant
Court reporting and litigation services
501-1000 employees
Be an early applicant
$130-160k
+ Equity
More information about location
501-1000 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You've spent 7+ years as an HR Business Partner, including meaningful time supporting an operational or frontline workforce
- You've directly supported a business unit through a period of significant growth and can speak to how you handled the people side of it
- You've coached managers through headcount planning, as well as performance and team issues, and can point to managers who got better because of you
- You shape strategic and tactical decisions with senior leaders as a genuine thought partner, bringing your own point of view to the table
- You're comfortable with ambiguity and can tell the difference between what needs your judgment or intervention now and what can wait
- You bring data into people conversations — attrition, engagement, staffing trends — alongside what you're hearing directly from the people closest to the work
- You build trust quickly with operational leaders at every level, from frontline managers to senior executives
What the job involves
- Our Operations organization is the engine behind that promise - the team that gets depositions covered, transcripts delivered, and clients served on time, every time
- This role sits on the People team as the dedicated People Business Partner to that organization, working at two altitudes at once — close enough to the front line to engage with individual contributors and coach managers through the day-to-day, and trusted enough by senior Operations leaders to be a real thought partner as their part of the business grows
- You're an HR Business Partner who's spent real time inside operational environments — places where the pace of the business and the people running it are tightly linked
- You've coached frontline managers through hard conversations, and you've also earned the trust of senior leaders on tough people and team decisions. You're equally comfortable in both rooms
- You lead with strong HR Business Partner fundamentals — coaching, performance management, employee relations, workforce planning — and that foundation makes you a trusted advisor for leaders working through hard decisions about their team
- You read people, people data, and organizational signals with equal fluency, and you use several inputs to stay ahead of problems
- You're comfortable being the connective layer between centrally designed people programs and the realities of a fast-moving business unit — translating strategy into something a frontline manager can actually use, while also being a real thought partner to senior leaders navigating tough calls
- You know where your judgment ends and where something needs to be escalated, and you lead with what's effective, even when it isn't the popular call
- Partner with Operations leaders - from senior leadership to frontline managers — on workforce and organizational planning tied to production volume, client demand, and the pace of the business
- Coach managers, especially first-line and newer managers,on performance conversations and team dynamics, building their capability to handle these situations themselves
- Identify people risks inside Operations early - attrition patterns, capability gaps, engagement dips — by pairing data with what you're hearing directly from the people closest to the work
- Innovate centrally built people programs (performance cycles, comp changes, talent processes) to Operations' structure and calendar, and own execution on the ground
- Handle employee relations matters within Operations with appropriate discretion and sound judgment on what to resolve directly versus escalate
- Represent People, including recommended team and company procedures, at Operations' planning and leadership discussions as a standing partner
- Feed real signal from the field back to the People team so programs get built for how Operations actually works
- Operations is the largest team at Steno and the one clients feel most directly — Production, Billing, Provider Operations, Customer Success, and Scheduling all sit inside it. This role sits on the People team, reporting to the VP, People Business Partners & Operations, and partners closely with Operations leadership as the group scales
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round and has since begun to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2026
$49m
SERIES C
Dec 2024
$20m
GROWTH EQUITY VC
Total funding: $136.5m
Company HQ
South Park, Los Angeles, CA
Leadership
Greg Hong
(Co-Founder & CEO)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(Co-Founder & CTO)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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