Staff Product Designer, Etsy
Community
$168-253k
Eligible for an equity package & annual performance bonus. Salary partially dependent on location
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$168-253k
Eligible for an equity package & annual performance bonus. Salary partially dependent on location
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 7+ years of professional product design experience, with deep expertise designing native mobile experiences
- Exceptional visual and interaction design skills, proven through a portfolio showcasing high-quality UI, end-to-end flows, system thinking, and scalable solutions
- Proven experience designing complex, high-traffic consumer experiences in areas such as discovery, commerce, or marketplaces
- Collaboration skills–with a track record of close partnership with engineers to ensure high-quality execution
- Excellent communication and storytelling skills with the ability to influence and align diverse collaborators
- A strategic, proactive mindset—comfortable navigating ambiguity, crafting clarity, and driving initiatives forward independently
- Collaborate with cross-functional partners to define vision and strategy
- Set interaction design standards and resolve complex interaction challenges
- Develop prototypes to clarify product strategy and influence organizational priorities
- Apply soft skills like listening, negotiating, and decision-making
- Drive design thinking and product innovation across various time horizons, setting long-term goals while delivering near-term solutions
What the job involves
- The Buyer team at Etsy is focused on creating inspiring, seamless, and trustworthy shopping experiences that help millions of people discover and purchase unique items from creative entrepreneurs around the world
- We believe craft excellence, experimentation, and strong design foundations are critical to bringing our mission to life
- In this role, you will design high-impact buyer-facing experiences across key moments in the shopping journey — from discovery and evaluation to checkout and post-purchase
- You’ll work in close collaboration with cross-functional partners in engineering, research, analytics, marketing, and product management to find opportunities, define solutions, and deliver measurable impact
- This is a full-time position reporting to the Senior Director of Product Design, Growth
- Product designers at Etsy work in a squad alongside a product manager, 4–6 engineers, a researcher, and a data analyst. Together, they drive a significant part of the buyer experience by identifying problems, shipping solutions, and learning directly from customer behavior and feedback
- Focus on delivering high-quality, intuitive, and inspiring shopping experiences at global scale
- Operate with a strong culture of experimentation and iteration, using research and data to inform decisions
- Care deeply about craft, accessibility, consistency, and scalable systems
- Share work early and often, giving and receiving thoughtful feedback to continuously set the standard
- Set the Bar for Design Excellence - Champion visual and interaction design quality across experiences, defining what “great” looks like and ensuring Etsy feels simple, trustworthy, expressive, and delightful
- Lead End-to-End Experience Design - Own sophisticated, high-impact buyer journeys across exploration, discovery, evaluation, and purchase—balancing customer needs, business goals, and technical constraints
- Drive Strategy Through Design - Develop product direction in early-stage work by leading workshops, design sprints, and concept explorations that help teams align on vision, requirements, and long-term outcomes
- Design at a Systems Level - Audit and refine existing experiences, contributing to and evolving our design system to ensure scalability, consistency, and excellence across the buyer ecosystem
- Drive Experimentation & Iteration - Partner with Product, Engineering and Analytics to build experiments, interpret results, and iterate based on insights—using both qualitative and quantitative signals to guide decisions
- Explore Future-Looking Solutions - Bring curiosity and fresh thinking by exploring new interaction patterns, motion, storytelling, and new technologies (including generative AI) that elevate buyer experiences
- Influence Across Teams and Organizations - Clearly articulate design rationale, trade-offs, and system value to audiences ranging from peers to senior leadership—helping teams make better, more customer-centered decisions
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- Please share your resume with us and feel free to include a cover letter if you'd like
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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