Security Manager, Opal

• 5+ years of experience in security operations, GRC, IT security, or a similar security-focused role
• Experience owning or materially driving a company security program
• Strong familiarity with SOC 2; FedRAMP, ISO 27001, or similar frameworks are a plus
• Experience with incident response, endpoint security, access reviews, logging/monitoring, and remediation tracking
• Strong understanding of identity and access concepts: SSO, MFA, least privilege, access reviews, and joiner/mover/leaver processes
• Experience managing security vendors, consultants, auditors, or other external partners
• Comfort managing IT operations through an MSP or similar external provider
• Strong written and verbal communication skills
• Ability to operate independently, prioritize risk, and drive cross-functional follow-through in a startup environment

Desirable

• We're hiring a Security Manager to own Opal's internal security program. This person will be responsible for our security operations, compliance posture, vendor risk, incident response, and security tooling
• This is a hands-on, security-first role for someone who can operate independently, work well with external partners, and keep a fast-moving startup secure without slowing it down
• You'll manage our security vendor and partner closely with engineering, operations, and leadership. You'll also oversee IT operations through our managed service provider (MSP), making sure onboarding/offboarding, devices, access, and office infrastructure meet our security and compliance needs
• This is not primarily an AppSec role. Product security and AppSec will remain closely partnered with Engineering, though this person will help coordinate security intake, bug bounty operations, vulnerability management, and remediation tracking
• Security Operations
• Own Opal's internal security program across people, systems, devices, vendors, and office environments
• Manage security tooling for endpoint protection, SSO, MFA, access reviews, logging, monitoring, and alerting
• Lead security incident response, including triage, investigation, remediation, communications, and follow-up
• Run internal access reviews and improve least-privilege practices across company systems
• Manage physical and digital access controls for the office and internal tools
• Compliance & Risk
• Drive SOC 2 compliance work, including control ownership, evidence collection, audit readiness, and auditor coordination
• Maintain security policies, procedures, exceptions, control documentation, and audit evidence
• Track security risks and drive practical remediation based on business impact
• Help turn security and compliance requirements into repeatable operating processes
• Vendor Security & Vulnerability Management
• Own vendor security reviews as part of Opal's procurement process
• Manage ongoing third-party risk, including review cycles, evidence collection, and remediation follow-up
• Manage Opal's security vendor: set priorities, review deliverables, escalate issues, and hold them accountable
• Own bug bounty / vulnerability disclosure program operations, including intake, triage coordination, SLA tracking, and reporting
• Coordinate vulnerability remediation across security vendors, engineering, legal, and business stakeholders
• IT Oversight via MSP
• Manage Opal's IT MSP relationship and ensure IT execution supports security and compliance requirements
• Coordinate secure onboarding/offboarding across accounts, hardware, access, and device posture
• Hold the MSP accountable for device management, helpdesk, network support, and office infrastructure
• Oversee office network and A/V decisions, including UniFi networking with VLAN segmentation
• Evaluate whether MSP scope needs to change as Opal grows