Staff Data Platform Software Engineer, ServiceNow
Persistence
$176.1-308.2k
+ Variable/incentive compensation + ESPP
2 days a week in office
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$176.1-308.2k
+ Variable/incentive compensation + ESPP
2 days a week in office
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- 8+ years of software development experience with a Bachelor's degree; OR 5+ years with Master's degree; OR 3+ years with a PhD; OR equivalent work experience
- Proficiency in Java programming and strong expertise in data structures and algorithms
- Proficiency with concurrency and parallel programming concepts
- Working knowledge of databases, data modeling, and data storage technologies
- Strong relational database experience to handle large amount of data on relational systems
- Deep knowledge of Kubernetes and hands-on experience with Kubernetes service deployment is a strong plus
- Working knowledge of distributed storage systems such as S3 and Apache Iceberg
- Strong understanding of cloud-based and distributed systems
- Familiarity with ServiceNow platform is a plus
- Excellent problem-solving and communication skills
- Working knowledge of JavaScript is beneficial for cross-functional collaboration
- Experience with AI-assisted development tools and awareness of related guardrails/process is a plus
What the job involves
- ServiceNow is seeking a highly motivated and experienced Staff Software Engineer in Platform Persistence to solve complex problems in management of data lifecycles within the ServiceNow ecosystem
- This pivotal role focuses on ensuring the efficient stewardship of data within our platform
- The Platform Persistence team is at the forefront of some of the most impactful projects, offering visibility to the executive leadership
- As part of this team, you will play a crucial role in shaping the future of our platform’s data architecture and ensuring that data is stored, retrieved, and managed efficiently
- In addition to traditional data management, this team will have a unique focus on telemetry and data visualization, making a substantial impact on how customer and platform data is utilized and presented
- Writing highly scalable code leveraging best practices on concurrency and memory utilization
- Contribute to data management strategies, ensuring scalability, efficiency, and security
- Collaborate with cross-functional teams to implement data-related initiatives
- Explore and experiment with challenging data problems including but not limited to data loss detection & recovery
- Champion data best practices and security standards across the organization
- Monitor and optimize data performance, troubleshooting and implementing improvements as needed
- Stay current with the latest data storage and management technologies, including distributed storage systems (S3, Apache Iceberg) and Kubernetes-based deployments
- Use AI tools to help solve challenging data and distributed systems problems at scale, applying sound judgment on guardrails and process for AI-led software development
- Fosters a culture of innovation and continuous improvement
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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