Account Manager, Envoy Solutions
Open to Remote
Distribution, facility & operations solutions
Job no longer available
Distribution, facility & operations solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To help our clients achieve their own operating objectives – cleaner, safer, and more successful facilities, and more productive, sustainable operations.
Role
Who you are
- 2+ years’ work experience and a Bachelor’s degree in Business, Marketing, Finance, Graphic Communications or related field; MBA is a plus
- Excellent interpersonal, written and verbal communication skills
- Ability to effectively prioritize, lead and manage projects in a dynamic, fast-paced corporate setting
- Proven ability to effectively build relationships, take quick, decisive action, and be assertive when necessary. Experience in cross-functional and indirect leadership roles is essential
- Independent drive to proactively seek out new opportunities with a solutions-oriented approach to problem solving
- Customer focus; analytical approach; highest attention to detail; intellectual curiosity
- Background in one or more of the following adds value in this position: Permanent Merchandising, Temporary Point-of-Sale, overall Print Production process and/or Promotional Products
What the job involves
- BradyPLUS is currently searching for an Account Manager with the ability to manage complexity, build relationships, mentor teams and deliver results in a customer-facing role.
- This is a position that exposes the associate to all aspects of our business including account teams, internal operations, and shared services all in support of one or more program clients.
- This individual would be expected to gain a thorough comprehension of the needs of the customer as well as a complete understanding of the value that BradyPLUS brings to the partnership.
- Interpersonal skills, strong attention to detail, and ability to be both analytical and consultative in nature are essential core competencies.
- The hired individual will be expected to handle all aspects of managing the day-to-day relationship with clients while meeting or exceeding business performance plans and leading/developing a team. This role is high profile, high impact with defined accountability and strategic responsibility linked to the ultimate success of the account, division and the company
- Develop strategic vision and proactively seek opportunities to improve self, company and client
- Ability to shape customer’s expectations properly and communicate effectively
- Advise/consult on cost savings opportunities
- Acquire expertise on BradyPLUS system offerings and technology platforms
- Establish and report metrics and key performance indicators (KPI’s) to quantify program results
- Demonstrate expertise in Strategic Supply Chain Management and educate the customer on BradyPLUS’s value and service offerings
- Proactively address issues in a timely and professional manner. Solve problems and escalate issues or opportunities when appropriate and/or warranted
- Oversee A/R process to ensure timely payments from client
- Manage complex campaigns from initiation to completion
- Possess keen ability to mentor, motivate and drive team atmosphere within account staff, lead by example and utilize education and ongoing training for the betterment of the team
- Continually present innovative ideas, technology and solutions that will bring value to the client
- Responsible for timely and accurate reporting regarding ongoing strategy, state of the program and new business opportunities for BradyPLUS that exist with the client
- Understand and advise on supply chain efficiencies: warehouse, logistics, manufacturing, etc
- Coordinate business reviews, build presentations and present to key customers
- Follow through on all commitments in a timely manner
- Ensure that the account operates at the highest level of profitability and the current contract is maximized and leveraged to the fullest extent
Our take
Envoy Solutions is one of the largest distributors and solution providers in North America. Its areas of expertise include facility care, food service, packaging, and marketing execution, and its value is in its highly tailored approach that provides each client with solutions built for their own operations.
Over the years, Envoy has made a number of acquisitions and is the parent company to the likes of North American and DCP (Detroit Chemical & Paper Supply). Through its ever-growing network of services, it helps the food and packaging industry reduce its toxic material usage and waste streams - advancing efforts towards sustainability.
Although competition in the space does exist, Envoy Solutions stands out for the comprehensive nature of its offerings, and its customer-first attitude has also contributed to its success so far. In 2023, it was announced that Envoy and BradyIFS will be forming a combined entity that should enable both companies to reach an even wider customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Pre-Tax Medical Expense Accounts, HSA/FSA
- Generous PTO, Paid Holidays and Remote Work Opportunities
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- 401k Retirement with Employer Matching
Company values
- Collaboration and inclusion
- Diverse and driven
- Dedicated to excellence and a relentless pursuit of service to our customers from coast to coast
Company HQ
Northfield Township, Glenview, IL
Articles
Leadership
Mark Fisher
(CEO, not founder)Previously President and VP of several Distribution, Operation, and Sales teams. Became CEO of Envoy Solutions in 2020.
Salary benchmarks
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